SFS Student Ambassador

Position Description: 

his position is the Student Financial Services front-line contact for students, parents and staff. Primary duties include answering phones, email and handling walk-in traffic, scheduling appointments and receiving paperwork. Additional responsibilities include data entry, preparing mailings, filing, copying, and research projects 

Student Financial Services is a fast-paced environment. This is not a job where students will be allowed to do homewmk while on the clock. This position will develop skills working with the public and problem solving. There will be complex tasks that require focus but can be very exciting to learn. This position can offer excellent experience for students interested in social work, business, math, public service, non-profit and liberal arts jobs. There will be opportunities for advancement within the student worker roles and possible training and professional development opportunities

Desired Skills:

Confidentiality, willingness to learn and follow procedures, customer seivice and conflict resolution skills, willingness to answer phones, attention to detail, interest in computer software systems and excel spreadsheets

Hours (please list days and times and any important dates):

We are seeking students who can work approximately 2 four-hour shifts per week and commit to those shifts for the semester. Shifts would be between 8 :30 a.m. and 4:30 p.m. Mon -Friday. Students may have the opportunity to work up to 19 hours per week during the semester and 29 hours per week over holiday breaks and summer break

Evaluation Procedure: Student and direct supervisor will have on-going communications regarding development and performance, as well as a semester/year-end evaluation.