Graduate Student Ambassador
Position Description:
This position is funded through the Federal Work Study Program and requires that students have unmet financial need as determined by the Office of Student Financial Services. Interested students are encouraged to contact Nicole Vaillancourt (nvaillancourt@usj.edu) to confirm their financial eligibility for the position prior to applying. Eligibility will be confirmed for the successful candidates at the time of hire.
This Work Study position is the Student Financial Services front-line contact for students, parents and staff. Primary duties include answering phones, email and handling walk-in traffic, scheduling appointments and receiving paperwork. Additional responsibilities include data entry, preparing mailings, filing, copying, and research projects
Student Financial Services is a fast-paced environment. This is not a job where students will be allowed to do homework while on the clock. This position will develop skills working with the public and problem solving. There will be complex tasks that require focus but can be very exciting to learn. This position can offer excellent experience for students interested in social work, business, math, public service, non-profit and liberal arts jobs. There will be opportunities for advancement within the student worker roles and possible training and professional development opportunities
Desired/Special skills needed:
- Confidentiality, willingness to learn and follow procedures, customer service and conflict resolution skills, willingness to answer phones, attention to detail, interest in computer software systems and excel spreadsheets.
Hours (please list days and times and any important dates):
Tuesday 8:30-4:30, Thursday 8:30-3:00, Friday 10:00-10:30
This position is funded through the Federal Work Study Program and requires that students have unmet financial need as determined by the Office of Student Financial Services. Interested students are encouraged to contact Nicole Vaillancourt (nvaillancourt@usj.edu) to confirm their financial eligibility for the position prior to applying. Eligibility will be confirmed for the successful candidates at the time of hire.
Evaluation Procedure: Student and direct supervisor will have on-going communications regarding development and performance, as well as a semester/year-end evaluation.