Independent Living Case Manager Case Manager (Multilingual)

Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope

WHAT WE WILL DO FOR YOU:

As an employer of choice, we’re deeply committed to supporting our employees, because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind

• A 37.5 per hour work week to ensure work/life balance
• Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
• Employer-paid short- and long-term disability insurance
• Life insurance coverage at no cost to you
• Up to 2 weeks of vacation in your first year (based on hours worked)
• Up to 2 weeks of sick leave (based on hours worked)
• 12 paid agency recognized holidays
• 2 floating holidays to use your way
• 403(b) retirement plan with employer matching (eligibility applies)
• Access to our Employee Assistance Program (EAP) for you and your family
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

HOW YOU WILL MAKE AN IMPACT:

All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. This position is part of the Unaccompanied Refugee Minor Foster Care program (URM) foster care program. The URM Independent Living Case Manager provides case management services and skill building instruction to youth ages 15-20 that are preparing to transition out of foster care by facilitating training and one-on-one support.

• Plan, develop curriculum and facilitate monthly youth groups to facilitate community building and teach Independent Living Skills in the areas of education, employment, housing, daily living, health, finances & money management, transportation, and communication & technology 

• Develop youth-centered and culturally responsive curriculum using different platforms and modes of communication tailored to the ages (15-20), language needs, learning styles, and communication styles of URM youth. 

• Plan and facilitate community events and workshops for youth to strengthen their ties to the community, familiarity with services, and opportunities available in the wider Seattle area 

• Support refugee and immigrant youth in independent living skill acquisition and goal development through scheduled small group and one-on-one meetings 

• While working in collaboration with youth and program social workers, consider the youth’s personal goals, strengths/areas for greater skill development, cultural, religious, and ethnic background and promote wellbeing, safety, and self-sufficiency 

• Provide client transportation/assistance for activities related to goal development, monthly youth groups, or appointments as needed (Please note, the work location for this position based out of the office, at home, and in the community) 

• Engage in relationship building with community partners, including providing advocacy and resource referrals as needed and working across a variety of sectors and systems, such as education, immigration, housing, health, etc. 

• Assisting youth in accessing program support funds. 

• Providing advocacy and resource referrals as needed. 

• Provide case management support for youth in the Aftercare Program, ages 21-23 

HOW YOU WILL BE A GREAT FIT:

• Demonstrated strong cross-cultural communication skills and ability to build rapport and work effectively with teens from diverse backgrounds 

• High level of computer literacy is required. Be able to enter and retrieve data using computer systems, systems applications, cell phone applications, and other office equipment 

• Be able to relate to and work with team members, foster families, and community partners from diverse backgrounds 

• Be able to take initiative on research projects or tasks assigned and able to work both individually and in team settings 

• Be able to multitask and prioritize the needs of clients and the program with competing deadlines 

• This position requires regular local travel. Must have a valid driver's license, auto insurance, and access to a reliable vehicle 

• Occasional evenings required 

• Bachelor's degree in social work or a closely related field, required 

• Experience working in child welfare, with immigrant and refugee populations, and/or with youth 

• Experience leading groups 

• Bilingual in Spanish, French, Tigrinya, Swahili, Farsi, Rohingya, or other language spoken by our youth

• Basic mastery of Google Suite and Microsoft 365 applications; and case management software 

• Uses a trauma-informed lens to navigate challenges, conflict and obstacles/barriers; demonstrates resilience, awareness and self-regulation 

• Meets LCSNW and DCYF criminal background clearance requirements 

• Successfully completes tasks in a moderately noisy environment 

• Interact with others and performs tasks in-person and using technology, with long periods of stationary activity and minimal periods of increased physical activity including and not limited to sitting, standing and walking. 

• Moves equipment/materials weighing up to 10 pounds 

• May work in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, client home/community settings, outdoor settings in varying weather conditions, and faith-based settings such as churches or mosques 

Thank you!  We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we’re unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.