Crisis Counselor - Stationed @ Banner Thunderbird Medical Center

Schedule: 

• Rotating 3x12s: Wedneseday-Thursday/Thursday-Saturday

• Requires a monthly adjusted shift as well

Shift Hours:

• 7:00 AM - 7:00 PM

• This shift is a primary stationed counselor and floating support when your hospital isn't busy. Flexibility is essential!

Expectations:

• Must be Banner Credentialed or in the process and can potentially be credentialed.

• Must demonstrate strong communication skills and maintain positive, professional relationships with hospital staff.

• The transition to this role will be dependent upon overall Banner Credentialing.

Hospital Coverage:

• Primarily stationed at Banner Thunderbird Medical Center Floor (BTMC)

• Floating support when your hospital isn't busy.

Call Responsibilities:

• Primary calls: BTMC Floor
  

Position Summary

A Crisis Counselor provides a clinically sound crisis assessment to clients who are in crisis at a hospital or office setting.  Crisis Counselors will respond in a timely manner to requests from physicians, nurses, nurse case managers, or others to complete a thorough crisis assessment and make recommendations for discharge or level of care.  A Crisis Counselor must have the ability to assess and provide immediate crisis intervention services.  If a Crisis Counselor determines a client will require a specific level of care, he/she will coordinate/facilitate those services and provide excellent customer service follow up care to providers.

At CPR, we are committed to making diversity, equity, inclusion, and belonging an integral part of our daily operations. We strive to hire and retain talented, diverse, and creative individuals, and we are dedicated to ensuring equitable treatment by promoting fairness and respect at every level of our organization.

Knowledge and Skills

• Ability to assess and provide immediate crisis intervention services

• Determine client’s appropriate level of care 

• Correctly assess client’s with mental health disorders, substance abuse, and/or suicidal/homicidal behavior

• Ability to work with all populations including children, developmentally disabled and those with serious mental illness

Primary Duties and Responsibilities

• Complete a thorough crisis assessment and make recommendations for appropriate level of care

• Document in appropriate electronic medical records

• Clinicians will respond in a timely manner to requests from physicians, nurses, nurse case managers, or other hospital staff

• Coordinate and/or facilitate placement services with the CPR Care Team 

• Provide excellent customer service follow up care to clients and providers

• Counselors must have the ability to travel to the location where the client is experiencing the crisis situation  

• A timely on-site response is required with an average response time within the acceptable limits of the company-wide average response time range

• Attend regularly scheduled staff meetings

• Assist with the training of new Crisis counselors

• Attend and testify in mental health court as required

• Reliable and predictable attendance is an essential job function.

• Other duties as assigned

Qualifications and Education Requirements

• Current, unrestricted license issued by the Arizona Board of Behavioral Health Examiners: LCSW (Licensed Clinical Social Worker), LMSW (Licensed Master of Social Worker), LPC (Licensed Professional Counselor), LAC (Licensed Associate Counselor).  

• Documented post-master’s experience for two (2) years, including experience within the past 24 months providing counseling services, or an equivalent of experience, skills and education. 

• Appropriate reference checks by letter or telephone as requested. Background check, as required by state

Other Requirements (If applicable)

• Must comply with training and supervision requirements during first 90 days of employment, and throughout employment

• All licensed, certified or registered staff will be monitored regarding restrictions, Medicare/Medicaid sanctions, criminal violations, subsequent malpractice actions and any settlement made on behalf of practitioner

• Provide evidence of professional liability insurance coverage in the amount acceptable, minimum $1/$3 million 

• A valid driver’s license and comprehensive auto insurance must be maintained at all times

• All CPR clinical staff is required to apply for, and/or present and maintain, within 7 days of hire, a Class One Fingerprint Clearance card.  If application is necessary, a copy must be submitted to include in personnel file until card is received. Also to provide a copy of the card upon any renewal.  This includes any volunteers, interns and administrative staff positions as needed

• Valid driver’s license and auto insurance must be maintained at all time.  Must maintain current CPR/First Aid card and bi-annual TB test

• All expirables to be renewed and submitted 30 days prior to expiration date.  It is the duty of the licensee to keep all expirables active and current and report any mandated change to the Board immediately