CoC Coordinated Street Outreach Manager

Job Title: CoC Coordinated Street Outreach Manager 

Job Type: Full-time

Job Classification: Exempt

Reports to: CoC Director (CA)

Summary/Objective

The CoC Coordinated Street Outreach Manager leads system level street outreach, resource development, and strategic planning to reduce unsheltered homelessness. This manager will work with the community to create a system map ensuring all areas have street outreach. The outreach manager will work with funded, non-funded, grassroot, and volunteer outreach workers to create a sustainability plan that addresses the need of unsheltered individuals and families and supports the community council and the voice of the unhoused. This manager will work closely with the Continuum of Care (CoC) and every CoC member to build a system that makes homelessness rare, brief, and time limited. This role focuses on resource development that expands the CoC’s ability to pursue CoC Board priorities. This position plays a critical role in building a more resilient, well-resourced, and collaborative CoC.

Key Responsibilities

1. System Level Engagement & Resource Development

• Support the CoC Director in aligning resource development with system planning, performance goals, and strategic priorities.
• Strengthen outreach efforts and build support in the CoC by bringing in funded, volunteer, grassroots, complex care, veterans, and other stakeholders. 
• Work with the Built for Zero team on outreach coordination

2. Outreach Coordination 

• Work with community partners to build and deploy a outreach system map
• Build a community of providers and outreach workers dedicated to outreach case conferencing 
• Develop an outreach strategic plan that highlights all activities, objectives, and action steps. 
• Develop a system that will coordinate services among all outreach groups
• Work closely with CA team members and system performance committee on the annual point in time count. Be a critical member of developing and implementing the PIT count. Recruit and train prospective volunteers and volunteer organizations. 
• Collaborate with the outreach community to create an outreach byname list assisting with the coordination and deployment of services. 

3. Support for CoC Governance & Operations

• Assist the CoC Administrative Manager with preparing materials for CoC Board membership, and committee meetings.
• Support documentation, keeping, and communication related to governance processes.
• Help maintain CoC calendars, public facing documents, and resource libraries.
• Provide administrative support for seasonal initiatives, public meetings, and Board identified projects.

4. Advocacy and Community Stakeholder Outreach

• Work with Collaborative Applicant team and Built for Zero team to promote the outreach strategic plan.
•  Assist Community Council to engage and support the voice of the unhoused.
• Work with CoC Community Relations Manager and CoC Director on advocacy to local, state, and federal elected officials and stakeholders. 

5. Documentation, Reporting & Compliance Support

• Maintain organized, audit‑ready documentation for all activities and communication activities.
• Track and report on system‑level goals that are included in the CoC and Outreach strategic plan
• Support the CoC Director and CoC Administrative Manager in meeting HUD and CoC documentation standards.

Qualifications

• Bachelor’s degree required (public administration, nonprofit management, communications, social work, or related field preferred).
• Minimum 3–5 years of experience in fundraising, grant writing, communications, or nonprofit development; experience in homelessness services or public administration strongly preferred.
• Demonstrated success securing philanthropic or private funding.
• Strong writing, editing, and communication skills, with the ability to translate complex system needs into compelling narratives.
• Experience with stakeholder engagement, public communications, or cross‑agency collaboration.
• Strong organizational skills with the ability to manage multiple deadlines and maintain detailed documentation.
• Proficiency with Microsoft Office, cloud‑based collaboration tools, and communication platforms; experience with website content management preferred.
• Commitment to equity, accessibility, and person‑centered service delivery.

Core Competencies

• Strategic thinking and resource development
• Clear, professional, and persuasive communication
• Relationship building and stakeholder engagement
• Strong organization and attention to detail
• Reliability and follow‑through
• Adaptability in fast‑paced or crisis‑response environments
• Equity‑centered communication and development practice

Compensation & Benefits

• Competitive salary commensurate with experience
• Health, dental, and vision insurance
• Retirement plan with employer match
• Generous PTO and paid holidays
• Professional development opportunities
• Hybrid office/community work with regular local travel for meetings and events

Other Duties

This job description is not exhaustive. Duties and responsibilities may evolve based on organizational needs and growth.

Supervisory Responsibility

This position does not currently have any supervisory responsibilities, but this may change as the needs of the CoC grow.