Caseworker Supervisor I - Mental Health Blended

Job Opportunity: Caseworker Supervisor I

Department: Mental Health Blended Case Management 

Location: 1100 S. Cameron Street Harrisburg, PA 17104

Job Type: Full-time

Pay: $57,000 - $65,000 per year

Expected Hours: 37.5 per week

Schedule: Monday to Friday, Day Shift

Occasional evening, weekend, and on-call responsibilities are required.

Pathways Forward is seeking an experienced and compassionate Caseworker Supervisor I to lead our Adult Blended Case Management team. This leadership position is responsible for providing clinical and administrative supervision, ensuring regulatory compliance, supporting staff development, and promoting high-quality services for individuals receiving mental health case management services throughout Dauphin County.

If you are passionate about leadership, mentoring staff, and improving behavioral health services, we encourage you to apply.

Essential Responsibilities

As the Casework Supervisor I, you will:

• Provide day-to-day supervision and leadership to Adult and Children's Blended Case Managers.
• Orient, train, mentor, and evaluate case management staff.
• Monitor staff productivity, documentation, and compliance with agency policies and state regulations.
• Ensure adherence to Pennsylvania Targeted Case Management regulations and PerformCare Provider Manual requirements.
• Review service plans, documentation, confidentiality practices, and required client contacts.
• Develop and implement operational policies and procedures for Blended Case Management services.
• Coordinate services with internal departments and community providers.
• Lead regular team meetings and provide clinical consultation to case managers.
• Assist with hiring, staffing recommendations, and personnel matters.
• Maintain professional relationships with community agencies, providers, and Dauphin County Mental Health representatives.
• Prepare reports, correspondence, and other required documentation.
• Participate in agency planning, management initiatives, and quality improvement activities.
• Provide supervisory on-call coverage and support 24/7 service responsibilities.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor's degree in Sociology, Social Welfare, Psychology, Gerontology, Anthropology, Political Science, History, Criminal Justice, Theology, Counseling, Education, or Registered Nurse; and
• Five (5) years of mental health direct care experience, including at least two (2) years of supervisory experience.

OR

• Bachelor's degree in Nursing; and
• Three (3) years of mental health direct care experience.

Preferred Qualifications

• Master's degree in Social Work, Psychology, Rehabilitation, Activity Therapies, Counseling, or Education.
• Three (3) years of mental health direct care experience.

Additional Requirements

• Reliable transportation and access to a personal vehicle.
• Valid driver's license and acceptable driving record.
• Pennsylvania Act 33 and Act 34 Clearances.
• Strong leadership, organizational, communication, and problem-solving skills.
• Ability to build collaborative relationships with staff, providers, and community partners.

Why Join Pathways Forward?

• Meaningful work that supports vulnerable community members
• Supportive and collaborative team culture
• Competitive salary and benefits package
• Flexibility: We value your work/life balance and work with you to accommodate your needs.
• Generous Paid Time Off: Enjoy 10 paid holidays, 4 personal days, vacation, and sick leave that increase with years of service. Celebrate your birthday with a paid day off after probation!
• Comprehensive Benefits Package: 401K with employer match, FREE Medical, prescription, dental and vision, life insurance, and short-term disability coverage.
• BONUS: Incentive bonus up to $8,000 yearly!
• Student Loan Forgiveness: Qualify for student loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).

Apply today and help lead a dedicated team committed to supporting individuals on their path toward recovery and independence.

Pathways Forward is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.