Case Manager - Vocational Services

Help People Turn Career Goals Into Opportunities

A job can be much more than a paycheck—it can build confidence, independence, skills, and a stronger connection to the community. The Arc of Ocean County is seeking a Vocational Case Manager to help adults with intellectual and developmental disabilities explore their strengths, develop employment skills, and work toward meaningful vocational goals.

In this role, you'll provide individualized case management and coaching while coordinating with participants, families, employers, residential providers, funding agencies, and other community partners. You'll help translate person-centered goals into practical steps, support participants as they develop workplace skills, and provide guidance as they navigate vocational and employment opportunities.

Position Details:

Location: Lakewood, NJ
Department: Vocational
Employment Type: Full-Time, Hourly, Non-Exempt
Schedule: Monday–Friday, 8:00 AM–4:00 PM
Pay: $23.70 per hour

What You'll Do

Guide Individual Vocational Progress

• Develop and implement Individualized Service Plans (ISPs), Rehabilitation Plans, and other person-centered plans incorporating measurable vocational objectives.
• Provide ongoing case management, coaching, supervision, and support to assigned participants.
• Monitor progress toward established vocational goals and make adjustments to plans when appropriate.
• Maintain complete and accurate case notes, participant records, reports, and other required documentation in accordance with agency and funding-source standards.
• Complete monthly, quarterly, annual, and other required reports.

Build Employment Skills

• Provide individualized instruction in job readiness, career exploration, workplace skills, and life skills.
• Assist participants in exploring vocational programs, community employment, and self-employment opportunities that correspond with their interests, abilities, and goals.
• Provide direct supervision and support within vocational programs, community worksites, and employment settings.
• Implement appropriate workplace accommodations, job modifications, and individualized supports to promote success in employment.
• Provide counseling, crisis intervention, and problem-solving assistance when needed.
• Model professional behavior, advocate for participants, and encourage independence and meaningful participation in the community.

Coordinate the Path From Intake to Services

• Conduct and coordinate participant intake, assessments, evaluations, and eligibility determinations.
• Review participant progress and ongoing eligibility for vocational services.
• Coordinate program transfers and transitions when appropriate.
• Participate in production floor time studies and quality assurance activities.
• Assist with program expansion efforts, including identifying community employment opportunities and supporting grant-related initiatives when assigned.

Connect Participants With Their Support Network

• Develop productive working relationships with participants, families, employers, funding sources, residential providers, and community partners.
• Collaborate with the various individuals and organizations involved in supporting participants' vocational goals.
• Participate in audits, inspections, licensing reviews, and quality improvement activities.
• Prepare Unusual Incident Reports (UIRs), General Event Reports (GERs), and other required documentation accurately and within established timelines.
• Follow applicable agency policies and requirements established by CARF, DDD, DVRS, DCF, DOE, DOL, and other funding or oversight agencies.

Why You'll Make an Impact

You'll have the opportunity to see the connection between planning and real-world progress. Whether you're helping someone prepare for a job, identifying an employment opportunity, coordinating supports, or working through a challenge at a job site, your work will directly contribute to greater independence and community participation.

The position also offers opportunities to build your professional experience through hands-on work, training, collaboration, and career advancement within The Arc of Ocean County.

Education & Experience

• Bachelor's degree required in Human Services, Special Education, Psychology, Social Work, or a related field.
• At least one (1) year of supervisory experience working with individuals with intellectual or developmental disabilities.

Skills & Professional Requirements

• Strong leadership, communication, organizational, and case management skills.
• Ability to effectively supervise participants while balancing multiple priorities and responsibilities.
• Ability to work independently as well as collaboratively with a team.
• Comfort working in both office and community-based environments.
• Valid New Jersey driver's license in good standing with no more than five (5) points.

Required Screening & Training

Employment is contingent upon successful completion of required background screenings, including:

• Criminal History screening
• Central Registry screening
• CARI screening
• Applicable drug testing requirements

Employees must also complete required Division of Developmental Disabilities (DDD) pre-service trainings and maintain CPR/First Aid certifications as required.

The Arc of Ocean County provides benefits designed to support employees both personally and professionally, including:

• Medical, Dental, Vision, and Flexible Spending Account (FSA) Coverage
• Low Deductible Medical Insurance with $0 Copay Options
• Comprehensive Prescription Coverage
• 401(k) Retirement Plan with Agency Matching Contributions
• Tuition Reimbursement and Career Advancement Opportunities
• Employee Referral Bonus Program
• Paid Time Off and Holiday Pay
• Paid On-the-Job Training
• Additional Supplemental Benefit Options Available

Ask about our Tuition Reimbursement Program and explore the professional growth opportunities available at The Arc of Ocean County.

Bring Your Experience to Work That Has Purpose

If you enjoy helping people identify their strengths, develop practical skills, and move toward meaningful employment and greater independence, this could be an opportunity to put your case-management and leadership experience to work in a different way. Join The Arc of Ocean County's Vocational Services team and help turn individual goals into achievable next steps.