Case Manager Part-Time Emergency Housing

PURPOSE

Provide case management to women and families in emergency housing.

Job Duties

· Provide case management services and case coordination to Emergency Housing residents.

· Conduct initial orientation and exit interviews, and provide assistance with shelter, basic needs information and referrals to women needing short/long term housing.

· Assist women in developing/identifying/evaluating and revising a service plan, milestones and short and long-term goals.

· Assisting the day shift with follow-ups and outcomes of each resident.

· Maintain and distribute supply of bus tokens, food, personal hygiene items and keys.

· Communicate and case conference regularly with supervising case manager and team. Link residents to appropriate services and activities within and outside the YWCA, including employment and training services, legal assistance, substance abuse programs, housing, mental health and other appropriate services. Serve as liaison between YWCA and other social agencies and community resources.

· Maintain accurate up-to-date electronic records, reports and billings. Monitor and follow up on residents' progress towards meeting goals.

· Facilitate weekly Life Skills Workshops and resident meetings.

· Demonstrates understanding of and sensitivity to cultural differences.

· Demonstrates compliance with all appropriate HIPAA Privacy and Security Standards as defined by the YWCA of Rochester and Monroe County.

· Perform other duties as requested.

RELEVANT BACKGROUND

Experience and Education Qualifications

§ Bachelor's Degree in Social Work, Psychology or Human Services preferred.

§ Two ( 2) years experience in case management and/or crisis intervention counseling.

Core Competencies

§ Teamwork

§ Accountability

§ Mission Focus

§ Diversity/Diverse Perspectives

§ Commitment to Excellence

§ Flexibility/Adaptability

Functional Competencies

§ Builds Strong Client Relationships

§ Builds Collaborative Networks

§ Crisis/Conflict Resolution

§ Listening/Understanding & Responding

§ Concern for Order & Quality

§ Manages Oneself & Practices Wellness

Knowledge. Skills and Abilities

§ Knowledge of community services.

§ Bilingual in Spanish a plus.

Additional Requirements

§ Must possess a valid NYSDL and have access to a vehicle.

TERMS OF EMPLOYMENT

This is a grant position which may not exist beyond the duration of the grant period or any subsequent renewal of it. When the grant or any subsequent renewal ends, grant employees will be terminated and their positions will cease to exist. There is also no guarantee of continued employment for the duration of the grant.

A grant-funded employee may apply for and be considered for employment in another regular position in the same manner as any other applicant. If hired into a regular position, the employee’s salary from the grant position does not necessarily follow the employee into the new regular position.

WORK ENVIRONMENT

Usual human services office working conditions prevail. 

At YWCA of Rochester & Monroe County, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an Equal Opportunity Employer, we stay true to our mission by ensuring that our place can be anyone’s place.