Case Manager - Bilingual (English/Spanish)

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

As a Case Manager, you’ll walk alongside unaccompanied children as they seek family reunification, older youth preparing for adulthood in a new country, and foster families who give these children a home away from home.

How Your Role Makes a Difference

• Complete trauma-focused initial intake assessment within 24 hours of arrival and ensure youth feel safe and are well orientated to the agency and foster home;
• Ensure that all assigned youth receive mandatory services while in care to include but not limited to mental health, medical, recreational, educational, and other supportive services in accordance with the time expectations of the program;
• Maintain accurate, and current information on foster children in care, while ensuring ORR and Bethany’s internal documentation practices and reporting requirements are met;
• Effectively lead the treatment team in conjunction with the youth’s therapist;
• Actively participate in weekly staff meetings with the treatment team and stakeholders;
• Attend, facilitate, and assist with providing on-going education and support services to foster parents;
• Attend weekly meetings with supervisor to consult on cases, to review case plan and direction and to evaluate client participation and progress;
• Co-lead education group sessions in conjunction with educational staff;
• Assist the licensing team in ensuring foster families are well trained and equipped to support the UC’s in their home;
• Schedule meetings with foster parents and foster children in the foster home on at least a monthly basis and address any concerns in service delivery;
• Translate both written and verbal communication for program clientele and staff, if bi- lingual;
• Maintain effective communication with community agencies or individuals involved in service provision;
• Attend internal and external training and apply newly gained knowledge in providing services;
• Attend and prepare for required court hearings (if applicable);
• Transport clients on an as needed basis;
• Keep abreast of community resources and refer families for support, as needed;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

What will Make You Successful

• Bachelor’s level degree in Behavioral Sciences, Human Services, or a Social Services field from an accredited college;
• Child welfare and/or case management experience is strongly preferred;
• Must have a broad knowledge of basic principles, concepts, and methodology of social work as acquired through a Bachelor’s level degree;
• Bi-lingual English and Spanish, prior experience working with refugee and/or immigrant populations preferred;
• Mature and stable judgment as well as sensitivity to various cultures and the unique history of refugees;
• Excellent verbal and written communication skills;
• Demonstrated clinical, therapeutic, and crisis intervention skills;
• Ability to work independently and exercise a high level of confidentiality;
• Exhibit integrity and good moral character to provide appropriate care;
• Possess the relevant experience and/or qualifications to work with these clients and clients with special needs; and,
• Be properly trained and licensed, as necessary.
• Must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route:
  • TDap or Tdap: Complete primary vaccination series. If primary vaccination series completed in childhood, one Tdap dose in adulthood.
  • Results of medical examination (as required by State Licensing, including results of TB tests and immunization records).
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident;
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities 
• Comprehensive health insurance (medical, dental, and vision)
• 403(b) retirement plan with employer match eligibility
• Generous time off (11 paid holidays, PTO YourWay, paid parental leave, separate sick and paid absence banks) 
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program 
• Employer paid long-term disability and group term life insurance 

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