Care Coordinator, Outpatient

Care Coordinator – Outpatient Services

Heritage Behavioral Health Center | Decatur, Illinois

Full-Time | Monday–Friday, 8 AM–5 PM | Every Other Friday Off (Paid Wellness Day)

Pay: $23.00–$25.00/hour, based on education, experience, and licensure/certification

LOOKING FOR A CAREER WHERE YOUR WORK TRULY MATTERS?

Heritage Behavioral Health Center is hiring a Care Coordinator to join our outpatient mental health and substance use teams. If you're passionate about helping people navigate their healthcare journey and want a role with real impact, and real work-life balance, we want to hear from you.

WHY YOU'LL LOVE WORKING HERE

- Every other Friday off, paid wellness days

- Competitive pay aligned with state and national benchmarks

- Loan forgiveness eligibility through the National Health Service Corps (NHSC)

- A collaborative, mission-driven team where every role impacts client care

- Tuition assistance and continuing education support

ABOUT HERITAGE BEHAVIORAL HEALTH CENTER

We're a Certified Community Behavioral Health Clinic serving individuals across a multi-county area in and around Decatur, Illinois. We believe every team member, no matter their position, plays a part in client care, and we take care of our staff so they can focus on taking care of others.

WHAT YOU'LL DO

As a Care Coordinator, you'll be the connective thread that keeps clients engaged in their care from first contact through successful treatment. You will:

- Ensure clients get connected to behavioral health treatment, primary care, specialty care, and community resources

- Follow up proactively with clients to track progress and troubleshoot barriers to care

- Coordinate with primary care teams, behavioral health providers, and community partners on appointments and treatment plans

- Educate clients and families on care continuity and available resources

- Document client progress and service engagement in electronic health records

- Help clients navigate healthcare and social service systems

- Participate in interdisciplinary team meetings and ongoing trainings

WHAT YOU BRING

- High School Diploma/GED plus 5 years of supervised mental health or social service experience, OR a Bachelor's degree in social work, psychology, education, or a related human services field

- Minimum age of 21

- Valid driver's license, reliable transportation, and proof of auto insurance

- Strong communication skills and the ability to build rapport with diverse clients

- Comfort with electronic health records (EHR) and Microsoft Office

- A collaborative, adaptable, and empathetic approach to client care

FULL BENEFITS PACKAGE

- Generous vacation, sick, personal, and holiday leave

- Employee Assistance Program (EAP) and fitness reimbursement

- Health, dental, and vision insurance with substantial employer contribution

- Flexible spending accounts (healthcare and dependent care)

- Additional life insurance options

- 401(k) and Roth retirement plans

- Tuition assistance and continuing education opportunities

- NHSC loan forgiveness eligibility

Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve.

Heritage Behavioral Health Center is an Equal Opportunity Employer.