ARF Assistant Administrator

Job DetailsLevel: ManagementJob Location: Thousand Palms, CA 92276Position Type: Full TimeSalary Range: $64,480.00 - $72,800.00 Salary/yearJob Shift: AnyPosition Overview

The Enhanced Behavior Support Homes (EBSH) Assistant Administrator oversees the daily operations of the facility and ensures the delivery of high-quality, person-centered care to individuals with developmental disabilities and complex behavioral needs. This role provides leadership, operational oversight, and strategic support to interdisciplinary teams while maintaining regulatory compliance and fostering a safe, structured, and supportive living environment. The Assistant Administrator plays a critical role in strengthening relationships with staff, families, service providers, and regulatory agencies to enhance resident outcomes and overall program success.


Key Responsibilities

1. Operational Leadership and Management



Direct and manage daily operations of the Enhanced Behavior Support Home(s) in compliance with all state and federal regulations, licensing standards, and organizational policies.


Supervise and support a multidisciplinary team, including direct support professionals, behavior analysts, case managers, and other related staff.


Develop, implement, and maintain operational policies and procedures to ensure efficiency, safety, and quality of care.


Oversee staffing functions, including scheduling, recruitment, retention, and professional development to maintain appropriate staffing levels.


Monitor and manage operational expenses to ensure adherence to budgetary guidelines and cost-effective practices.


Conduct routine audits and operational reviews, implementing corrective actions as needed to improve service delivery.



2. Quality of Care and Client Outcomes



Oversee the development, implementation, and ongoing evaluation of individualized Behavior Support Plans (BSPs) in collaboration with clinical and behavioral health professionals.


Ensure services promote positive behavioral outcomes, skill development, independence, and overall quality of life for residents.


Maintain a person-centered care approach that prioritizes each resident’s goals, preferences, and individual needs.


Monitor the effectiveness of interventions and adjust strategies to ensure optimal outcomes.


Support staff in applying trauma-informed care practices and safely addressing challenging behaviors.



3. Regulatory Compliance and Reporting



Ensure full compliance with all applicable regulatory, licensing, accreditation, and funding requirements.


Maintain accurate and timely documentation, including resident files, incident reports, staff training records, and compliance materials.


Prepare and submit required reports to regulatory agencies, funders, and other stakeholders within established timelines.


Conduct risk assessments and compliance audits, addressing deficiencies promptly to protect resident and staff safety.



4. Staff Training, Development, and Supervision



Recruit, hire, train, and supervise staff to ensure they are prepared to meet the complex needs of the resident population.


Implement comprehensive onboarding and ongoing training programs to support professional growth and service excellence.


Provide consistent supervision, coaching, performance evaluations, and corrective action when necessary.


Foster a collaborative, respectful, and team-oriented work environment that encourages communication and accountability.



5. Family and Community Relations



Establish and maintain strong partnerships with residents’ families, guardians, and support networks through open communication and collaboration.


Serve as the primary liaison with external providers, including healthcare professionals, behavioral specialists, and community resources.


Promote program awareness and advocate for resident needs within the community and professional networks.



6. Crisis Management and Risk Mitigation



Develop and implement crisis response and intervention protocols to ensure resident and staff safety.


Ensure staff are trained in de-escalation techniques, emergency procedures, and safety protocols.

Review and investigate incidents and safety concerns, identifying root causes and implementing preventative measures.
 


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QualificationsEducation & Experience



Bachelor’s or Master’s degree in Social Work, Psychology, Nursing, or a related field.


Minimum of 3-5 years’ experience in behavioral health or developmental disabilities, including at least 2 years in a leadership or administrative role.


Experience with residential programs and individuals with complex behavioral needs preferred.


Relevant certification or licensure (e.g., LCSW, BCBA, or equivalent) preferred.



Skills & Abilities



Strong knowledge of state and federal behavioral health and residential care regulations.


Proven leadership, budgeting, and compliance management skills.


Excellent communication, collaboration, and problem-solving abilities.


Ability to manage crises, implement individualized care plans, and support individuals with challenging behaviors.


Proficiency with documentation, reporting, and administrative software.



Personal Attributes



Compassionate, organized, and adaptable in fast-paced environments.


Strong interpersonal skills and ability to remain calm under pressure.



Work Conditions



May require evenings, weekends, on-call hours, and physical assistance in a residential setting.


In-person role with potential exposure to behavioral incidents.



Compensation & Schedule



Competitive salary and comprehensive benefits package.


Job Type: Full-time or Part-time


Shifts: Day, Evening, Night, or Overnight



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