Youth Navigator

Job DetailsJob Location: Buschwood - Tampa, FL 33618 

Mission Statement

The Children’s Network of Hillsborough is committed to working with the community to protect children and preserve families.

 

General Purpose of Job

Support the engagement and coordination of behavioral health services for children in the child welfare system.  Work in collaboration with case management to ensure recommendations from Comprehensive Behavioral Health Assessments and inpatient/crisis discharge planning are referred and engaged.  Work in partnership with the Case Management Organizations to ensure that children in need of behavioral health and/or medication management services are referred and engaged with service providers to stabilize children in the dependency system.  Assist with coordination and facilitation of staffing's to discuss service needs, progress, and stabilization of children in the child welfare system.  Partner with behavior-focused foster homes to ensure services and supports are identified and encourage ease of communication among all stakeholders.  Participate as requested in network development activities.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

Essential Duties and Responsibilities


Serve as a liaison between case management, behavior-focused foster homes, and service providers.
Monitor timeliness, coordination, and engagement of behavioral health services.
Review the recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant records related to child well-being and assist with service referral needs.
Participate in discharge planning from inpatient behavioral health care facilities or crisis stabilization units, including coordinating and monitoring post-discharge follow-up recommendations. 
Work with the Case Management Organizations (CMO’s) and service providers to remove barriers to services. 
Respond to requests for behavioral health information from Independent Living transition plans.
Meet with Medicaid behavioral health service providers periodically to enhance communication and reduce barriers to services.
Monitor email on daily basis; and circulates pertinent information to unit staff members.
Maintain regular in-office attendance to perform essential job functions, collaborate effectively with team members, participate in meetings, and provide timely support to agency operations and service delivery.
Perform other duties as assigned to support departmental and agency goals, as needed and appropriate to the position.


 

Working HOurs

Children’s Network of Hillsborough’s standard business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. This position is an in-office based position that averages 40 hours per week. Work hours may vary outside of these standard hours, including evenings and weekends, as needed to meet operational demands. All hours worked will be compensated in accordance with the Fair Labor Standards Act (FLSA) and agency policies, including applicable overtime and other compensation requirements.

 

Travel

Travel within and outside of Hillsborough County is required.

 

Training

All employees are required to complete fifteen (15) hours of training annually, which may be completed online or in a classroom setting. Employees who hold a credential or license relevant to their position must ensure that all training and continuing education requirements are met to maintain their credential or licensure.

 

Supervisory Responsibilities

This position does not have supervisory responsibilities

 
Qualifications 

Education and Experience


Bachelor’s degree from an accredited college or university in social work, counseling, human services, psychology, or related field.
Knowledge of Child Welfare and/or Behavioral Health preferred.
Strong problem solving and decision-making skills.
Requires the ability to establish and maintain positive working relationships with others.
Requires a working knowledge of mental health and childhood trauma.


 

Skills and Abilities

Demonstrated knowledge of child welfare and behavioral health systems, including community-based mental health services, Medicaid-funded behavioral health programs, crisis stabilization, inpatient discharge planning, and Comprehensive Behavioral Health Assessments (CBHAs). Ability to effectively coordinate services and collaborate with case management organizations, service providers, foster caregivers, and other stakeholders to promote timely access to behavioral health treatment and support child well-being. Skilled in evaluating service recommendations, identifying barriers to care, facilitating multidisciplinary staffings, and monitoring service engagement to support stabilization and permanency outcomes for children in the dependency system. Strong interpersonal, communication, and relationship-building skills with the ability to serve as a liaison among diverse stakeholders while maintaining professionalism and confidentiality. Ability to prioritize multiple responsibilities, maintain accurate documentation, analyze information, and exercise sound judgment in a fast-paced environment. Proficient in the use of technology, electronic records systems, and Microsoft Office applications, with the ability to effectively manage communications, organize information, and support agency objectives through collaborative problem-solving and continuous engagement with internal and external partners.

 

pre-employment requirements

Certificates, License, Registrations, backgrounds, drug screens, Etc.


Proof of education is required
Valid driver’s license required, with proof of insurance
Driver’s license check is a requirement
Criminal background screening (fingerprinting) (Local Law Enforcement and FBI/FDLE)
Drug Screening is a requirement
Children’s Network participates in E-Verify


 

Other Requirements

 

LANGUAGE SKILLS

Ability to read, analyze, interpret, and apply complex information from behavioral health assessments, medical records, case documentation, policy manuals, and regulatory guidance. Demonstrated ability to communicate effectively, both verbally and in writing, with children, caregivers, case management staff, behavioral health providers, community partners, and other stakeholders. Skilled in preparing clear, concise, and professional correspondence, reports, case summaries, and meeting documentation. Ability to facilitate discussions, present information, and respond to questions with professionalism, tact, and sensitivity while maintaining confidentiality. Ability to build collaborative relationships and effectively communicate across diverse populations with varying backgrounds, experiences, and levels of understanding.

 

MATHEMATICAL SKILLS

Ability to read, analyze, interpret, and apply complex information from behavioral health assessments, medical records, case documentation, policy manuals, and regulatory guidance. Demonstrated ability to communicate effectively, both verbally and in writing, with children, caregivers, case management staff, behavioral health providers, community partners, and other stakeholders. Skilled in preparing clear, concise, and professional correspondence, reports, case summaries, and meeting documentation. Ability to facilitate discussions, present information, and respond to questions with professionalism, tact, and sensitivity while maintaining confidentiality. Ability to build collaborative relationships and effectively communicate across diverse populations with varying backgrounds, experiences, and levels of understanding.

 

REASONING ABILITY

Ability to define problems, collect and evaluate information from multiple sources, and apply sound judgment to make timely and effective decisions that support the safety, well-being, and permanency of children in the child welfare system. Skilled in assessing behavioral health recommendations, identifying service gaps and barriers, and developing practical solutions in collaboration with case management, service providers, caregivers, and community partners. Ability to interpret policies, procedures, clinical recommendations, and regulatory requirements and apply them appropriately to complex situations. Demonstrated ability to prioritize competing demands, analyze information objectively, anticipate potential challenges, and take appropriate action while maintaining professionalism, confidentiality, and a child-centered focus. Ability to exercise independent judgment and discretion in coordinating services, facilitating collaborative problem-solving, and supporting positive outcomes for children and families.

 

Physical Demands

The physical demands of this position are generally moderate. The role may require extended periods of sitting, standing, and using a computer. Occasional lifting of office supplies, files, or materials up to 25 pounds may be required. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential job functions.

 

WORK ENVIRONMENT

This is an in-office-based position focused on administrative work, where the noise level may be moderate. This role may involve occasional travel among agency locations, extended periods of computer work, and frequent interactions across multiple departments. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

 

ADA:       Children’s Network of Hillsborough, LLC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

EEO:        Children’s Network of Hillsborough, LLC does not discriminate based on race, national origin, gender, religion, veteran status, or disability in employment, in provision of services, or in access to programs.

Children’s Network of Hillsborough, LLC is a Drug-Free Workplace.