VP of Community Living

Vice President, Community Living Services

Organization: UCP Heartland
Location: St. Louis, MO Area

Job Purpose

UCP Heartland is seeking a dynamic and proven management professional to lead our Residential Services Program. This senior leadership role represents the organization both internally and externally and provides operational oversight for services supporting more than 35 adults with intellectual and developmental disabilities (ID/DD), including individuals with complex clinical and medical needs.

The Vice President will directly supervise three Program Directors overseeing 20 group residences across the St. Louis region. This leader will drive excellence through strong leadership, communication, teamwork, and staff development while advancing organizational goals.

Key Responsibilities

Program Leadership & Oversight

• Ensure all individuals receive exceptional care and support to thrive at home, work, school, and in the community
• Provide leadership, supervision, coaching, and support to Program Directors
• Foster a culture of excellence, accountability, and continuous improvement

Strategic & Operational Leadership

• Contribute as a key member of the Executive Leadership Team
• Develop and execute strategic initiatives aligned with organizational goals
• Strengthen infrastructure, systems, processes, and personnel

Compliance & Quality Assurance

• Ensure compliance with CARF and other regulatory bodies
• Maintain adherence to HIPAA standards
• Oversee program evaluation, reporting, and improvement planning

Financial Management

• Assist in program budgeting and ensure operations remain within resource limits
• Oversee financial performance and sustainability of programs

Relationship Management

• Build and maintain strong relationships with internal and external stakeholders
• Collaborate with Board members, leadership team, and community partners

Team Development

• Recruit, develop, and retain a high-performing team in partnership with HR
• Mentor and coach emerging leaders
• Promote a positive, inclusive, and high-performance work culture

Minimum Qualifications

• Bachelor’s degree in healthcare, social work, education, business administration, or related field
• Minimum of 5 years of administrative experience at the director level or higher, preferably in a community-based human services organization
• Experience with:
  • Financial oversight and budgeting
  • Program implementation and evaluation
  • Serving individuals with disabilities

Preferred Qualifications

• Master’s degree or equivalent experience
• 10+ years of senior management experience in organizations with budgets of $5M+
• Demonstrated expertise in:
  • Leadership and personnel management
  • Conflict resolution and project management
  • Business planning and staff development
• Experience managing multiple sites across geographically dispersed locations

Why Join UCP Heartland?

• Lead impactful programs that change lives
• Be part of a mission-driven leadership team
• Shape the future of community living services
• Develop teams and leaders in a growing organization