Victim Advocate
Advocate: The advocate assists victims of all crimes and crises. This position provides services that include but are not limited to crisis response, family/individual support services and support groups, shelter placement, case management, and education in the dynamics of safety planning.
Minimum Qualifications:
A Bachelor's degree in Social Work, Human Services, Counseling, or a closely related field; and/or one (1) year of victim advocacy work experience under professional supervision; or an equivalent combination of education and experience.
Special Requirements:
· A favorable background investigation
· Possess a valid state driver’s license
Tasks
Advocate:
· Maintain client case history records and prepare reports
· Interview clients, assessing their situations, capabilities, and problems to determine what services are required to meet their needs
· Serve as liaison between clients, homes, schools, family services, courts, protective services, and other contacts to help clients face problems
· Address legal issues, assist with hearings, and provide updated court information to clients to assist in their interaction with their case
· Develop and review service plans in consultation with clients and perform follow-ups assessing the quantity and quality of services provided
· Arrange for medical, psychiatric, or other tests that may be required by clients
· Refer clients to community resources for services
· Provide, find, or arrange for support services for clients
· Collect supplementary information needed to assist the client
· Assist advocates with needs as they arise
· Respond and react to crisis response and/or walk-in client needs
· Participate in community meetings and programs as assigned
· Expect travel up to 50% of the week
Special Knowledge, Skills, and Abilities:
· Knowledge of the theories, principles, practices, and techniques of victim advocacy
· Skilled in applying professional knowledge, techniques, and judgment in the work situation
· Skilled in interacting with clients from various cultural, economic, and spiritual backgrounds
· Willing and able to learn how to use the electronic case management database
· Work effectively with Law Enforcement officials and other professionals
· Ability to objectively evaluate client needs in a non-judgmental role
· Ability to coordinate with local and community resources to ensure access to necessary services.