Training and Quality Assurance Lead

OCES is growing!

We are expanding to 11 more towns covering the south shore area, including Quincy, Braintree, Weymouth, etc.

OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible.

Our mission: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

We are seeking a Training & Quality Assurance Lead that will collaborate across OCES to drive, develop and monitor training initiatives. They will work with agency leadership to provide industry intelligence and actionable solutions to programmatic staff resulting in improvement in OCES' clinical, designation and strategic goals.

What you'll do:

• Partner with executive and program leadership to align training initiatives with business goals to ensure consistent quality standards
• Develop training programs and materials based on a programmatic, state and industry requirements
• Facilitate training sessions in various formats including classroom discussion, on the Job training and e learning
• Provide one-on-one coaching to employees across various departments and supervisory levels as needed to improve consistency in performance standards
• Calculate and analyze internal and external performance data communicating findings
• Monitor and audit the effectiveness of training programs, making adjustments to improve outcomes
• Other duties as assigned

What you'll bring:

• Considerable knowledge of the principles and practices of social work as well as the social, emotional, and physical processes of aging
• Previous experience in management, training and quality assurance
• Proficiency at learning applicable software, Microsoft Office Suite and other relevant technology for content creation and reporting
• Ability to establish and maintain harmonious working relationships with all levels of staff and outside agencies
• Ability to interpret, understand and adhere to complex regulations, standards, and procedures
• Bachelor's degree in social work or related field
• Current Social Work License preferred
• Five years of management experience preferred

What you'll get:

• Onsite 3 days a week
• Must be able to lift up to 25 pounds at times
• Prolonged periods of sitting at a desk and working on a computer.

• Ability to travel and reliable means of transportation.
• Must have personal computer with secure internet access at home

• The ability to work with an enthusiastic team of like-minded individuals.
• Opportunity to develop professionally in your chosen career.
• Great work/life balance: 35-hour work week with some flexibility; standard M-F work week; hybrid work environment (home, office, and home visits).
• Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan.

APPLY TODAY!

OCES is an open, welcoming organization that respects our diversity. We encourage all qualified people to apply!