Training and Development Specialist - Diversion First

Wheeler's vision is that all people will have the opportunity to grow, change and live healthier, productive lives.  Our mission is to provide equitable access to innovative care that improves health, recovery and growth at all stages of life.

POSITION SUMMARY

Diversion First is a state-wide effort to ensure all youth in Connecticut can have the opportunity to be diverted away from formal processing in the juvenile justice system for low level offenses which did or otherwise result in a referral to juvenile court, and thus improving their long-term outcomes.

Diversion First will utilize the Youth Diversion Team (YDT) model, a reimagined Juvenile Review Board which has evolved in Connecticut for over 40 years. This is a restorative justice approach designed to focus on repairing harm and offering supported supervision to address underlying needs. Youth take accountability for their actions, repairing the harm while community accountability ensures that the youth's needs are met. Shared accountability reinforces the youth's connection to the community and engagement in pro-social behaviors.

The Training and Development Specialist assists the Program Managers with training and coaching team members and completes documentation in an accurate, timely, and compliant manner consistent with regulatory guidelines.

SALARY

$60,320

EDUCATION AND EXPERIENCE/QUALIFICATIONS

Master's Degree in juvenile/criminal justice, community planning or social work administration with at least 1-2 years’ experience with restorative justice, trauma informed, behavioral health service delivery to children, adolescents and families is required.  Supervisory and program management experience is strongly preferred.

Must have valid driver's license and access to reliable transportation.

Demonstrates model fidelity on an on-going basis. Demonstrates strong leadership qualities as identified by positive interpersonal relationships with peers, leadership, and external partners, involvement as peer mentor, and participates in Wheeler and/or external committees. 

LOCATION

New Haven and Waterbury, CT

SCHEDULE

Full time

EMPLOYEE BENEFITS

At Wheeler, we're committed to not only supporting your career growth but also ensuring your well-being and security. Here's how we invest in you:

Nurture Your Health:

• Comprehensive medical and prescription insurance through Centivo
• Comprehensive dental and vision insurance through Cigna
• Access to wellness programs to support your physical and mental health

Secure Your Future:

• Enjoy peace of mind with company-paid life and AD&D insurance
• 403(b) Plan, with contributions from the company

Fuel Your Career Growth:

• Pursue your educational goals with our Education Reimbursement Program
• Access training and development opportunities
• Receive a productivity incentive to recognize your hard work and dedication
• Get reimbursed for licensure/certification expenses

Maintain Work-Life Harmony:

• Recharge with generous paid time off, including:
  • 15 vacation days per year to explore and recharge
  • 8 sick days per year for your well-being
  • 2 personal days per year for your personal needs
  • 2 floating holidays per year to celebrate what matters to you
  • 9 paid company holidays to spend with loved ones
• Access free and confidential counseling through our Employee Assistance Program (EAP)

ESSENTIAL DUTIES AND RESPONSIBILITIES

Supports the Program Managers and Supervisors in training team members in the model, agency expectations, ongoing topics relevant to the work, and areas identified by the consultant and/or child welfare.  May also provide agency orientation training in Restorative Justice and Trauma Informed approaches as needed.

Utilizes reports and data in DCF and CYSA tracking systems to support their training objectives.

Assists Program Managers and Supervisors in tracking training attendance/certification through Med Trainer.

May collaborate with supervisors to create team strategies in meeting productivity goals.

Provides outreach in the community to present the model to key stakeholders and establish linkages to new community supports.

Attends local and statewide Community Collaborative meetings as needed and assistance with identifying supports for events and/or support groups connected to those Community Collaboratives.

Supports staff during intake assessments, circle meetings, pre/post circle process meetings and discharge sessions.

Observes an average of 4 circle meetings per month – observing each staff member at least once every 2 months.  Appropriate documentation of this will be submitted to supervisor and Program Manager

Attends community meetings and coaching and training opportunities and provides support when the supervisor is unable if applicable by programmatic need.

May assist with coordination for referrals as well as establishes and maintains referral agreements and linkages with community referral sources or ancillary service providers.  

Develops and documents, clear plans of care that are individualized and measurable, developed in collaboration with the client/family and others as relevant.   

Provides family and/or individual care to clients and their families with appropriate supervision and develops and coordinates plan of care with family and informal and formal supports.

Triages clinical emergencies and implements program specific safety and consultation protocols. Utilizes best practices and evidenced based practice models where appropriate and adheres to model and program expectations. Provides/supports safety planning and crisis intervention with appropriate supervision and as defined by program. 

Demonstrates excellent communication patterns with leadership, peers, and community partners.  Additionally, communicate in a positive, effective manner with clients, family, and all internal and external providers.

Provides service in the office and/or community settings outside of the office (e.g., homes, schools, hospitals, institutions, other community locations) as defined by the program. May transport clients to appointments or linkages as appropriate.

Meets direct service productivity goals as defined by program. Demonstrates knowledge of program/department/agency goals and target outcomes and adheres to practice standards and to data collection and reporting protocols.

Administers standardized screening tools and collect data as defined by program.

Documents all client related information in compliance with agency policy. Maintains records of case management activities for reporting and tracking purposes and completes all documentation for client medical records in accordance with documentation timelines and in compliance with agency policy.

Attends and is prepared for scheduled supervision. Seeks additional supervision or consultation as needed and follows through with supervisory directives.

Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture. Seeks out additional training to advance professional growth.

Regulatory and Corporate Compliance Responsibilities

Understands and adheres to Wheeler Clinic’s compliance standards as they appear in the clinic’s Corporate Compliance Plan, Code of Conduct, and Conflict of Interest Policy.

Completes all training in a timely manner as required by state and federal regulations (e.g., Compliance, Fire Safety, HIPAA HITECH, Infection Control, Sexual Harassment, etc) and specific to the department and position.

Performs other related duties as assigned.

Wheeler Clinic is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.