Trad Admission Counselor FT

Job DetailsJob Location: Longmeadow, MA 01106Position Type: Full-Time SalariedSalary Range: $38,395.00 - $46,137.00 SalaryJOB SUMMARY: 

The Admissions Counselor represents Bay Path University and serves as the primary point of contact for the admissions office and all admissions-related events and activities, ensuring compliance with state and federal regulations. This position focuses primarily on direct student recruitment, ethically communicating the value of a Bay Path education, program features, admission requirements, financial assistance, and other essential information to prospective students and their families.

ESSENTIAL JOB FUNCTIONS:

Territory Management & Recruitment


Manage enrollment services, new student recruitment, community outreach, and promotional events within an assigned geographic territory
Develop and strengthen assigned territory by researching trends, demographics, and identifying growth opportunities
Counsel and effectively communicate with prospective students and their influencers (e.g., family members, guidance counselors, coaches, etc.) on the enrollment process, academic programs, co-curricular activities, financial aid, student services, campus facilities, graduate outcomes, and pathways for graduate degrees through a variety of venues
Build relationships with students, influencers, and guidance counselors; present information regarding the university, program offerings, structure, accreditation, and cost in an accurate and ethical manner
Positively interact with students and influencers; schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates based upon career goal compatibility
Evening and weekend hours required to conduct recruitment travel, on-campus admissions events, admissions candidate outreach, file reviews, and general office coverage throughout the year; must be flexible and able to travel extensively 8-12 weeks in the fall and 4-6 weeks in the spring, including overnight travel; rental car provided for recruitment-related travel


Event Planning & Marketing


Assist with the development and implementation of marketing and recruitment strategies for assigned territory and auxiliary responsibilities, such as informational workshops, college visitations, and tours
Plan, organize, and coordinate office and marketing activities, recruitment and new student orientation programs, open houses, regional and community presentations, career days, and campus-wide recruiting events


Compliance & Systems


Comply with all necessary systems and data entry requirements to effectively maintain student records and account for outreach efforts; work within the customer relationship management (CRM) system and any other software required
Read and review applications; provide admission recommendations for domestic and international applicants
Ensure compliance with all state and federal regulations related to admissions and student records, including FERPA and HIPAA guidelines


Other Duties


Perform other duties and take on additional responsibilities as requested by the University


REQUIRED SKILLS/ABILITIES/KNOWLEDGE:


Excellent communication skills, including writing, proofreading, and speaking
Excellent interpersonal skills, both in person and by phone, with high professionalism
Ability to manage multiple projects and work assignments from a variety of staff and volunteers
Ability to accomplish projects and meet required deadlines with little supervision
Exceptional customer service ethic and high expectations for quality
Working knowledge of Microsoft Word, Excel, PowerPoint, and customer relationship management software
Valid U.S. driver's license; ability and willingness to travel independently, primarily by automobile, to various locations and events
Must successfully pass the online Safe Driving Course (within 15 days of hire) and driving record check at time of hire and annually thereafter
Ability to handle confidential information with discretion and within FERPA and HIPAA guidelines
Willingness and ability to work a flexible and extended schedule, including weekends, evenings, and overnights for peak Fall and Spring recruitment seasons (8-12 weeks in the fall, 4-6 weeks in the spring)
Ability to adhere to University policies and procedures
Ability to represent the admissions profession positively through a strong, student-centered ethic
Commitment to a culture of diversity, equity, respect, and inclusion; demonstrated ability to build working relationships with people having a wide variety of backgrounds, perspectives, and experiences different from one's own
General knowledge of the University's mission, purpose, and goals, and the role this position plays in achieving those goals

QualificationsREQUIRED SKILLS/ABILITIES/KNOWLEDGE:


Excellent communication skills, including writing, proofreading, and speaking
Excellent interpersonal skills, both in person and by phone, with high professionalism
Ability to manage multiple projects and work assignments from a variety of staff and volunteers
Ability to accomplish projects and meet required deadlines with little supervision
Exceptional customer service ethic and high expectations for quality
Working knowledge of Microsoft Word, Excel, PowerPoint, and customer relationship management software
Valid U.S. driver's license; ability and willingness to travel independently, primarily by automobile, to various locations and events
Must successfully pass the online Safe Driving Course (within 15 days of hire) and driving record check at time of hire and annually thereafter
Ability to handle confidential information with discretion and within FERPA and HIPAA guidelines
Willingness and ability to work a flexible and extended schedule, including weekends, evenings, and overnights for peak Fall and Spring recruitment seasons (8-12 weeks in the fall, 4-6 weeks in the spring)
Ability to adhere to University policies and procedures
Ability to represent the admissions profession positively through a strong, student-centered ethic
Commitment to a culture of diversity, equity, respect, and inclusion; demonstrated ability to build working relationships with people having a wide variety of backgrounds, perspectives, and experiences different from one's own
General knowledge of the University's mission, purpose, and goals, and the role this position plays in achieving those goals


Required:


Bachelor’s degree required.


Preferred:


Prior experience in admissions, recruitment, sales, or customer-facing roles
Fluency in the Spanish language preferred.