TMS & Mental Health Care Coordinator
Discovery Behavioral HealthAt Anew Era TMS & Psychiatry, our team of dedicated psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists offers customized, comprehensive care designed around your needs. We provide a range of options, including in-person and online therapy, medication management, and advanced interventional treatments like transcranial magnetic stimulation (TMS) therapy, ketamine, and esketamine—all delivered in a safe and compassionate environment. With access to most commercial insurance plans, we make quality mental health care more accessible, helping you uncover the right path to wellness.
Position Summary:
The TMS & Mental Health Care Coordinator plays a vital role in supporting both Transcranial Magnetic Stimulation (TMS) services and broader mental health care coordination within a clinical setting. This position is responsible for guiding patients through the full continuum of care—from initial consultation and insurance authorization to treatment planning, scheduling, and ongoing follow-up.
Essential Job Functions:
- Responsible for initial patient consultations. The consultant needs to evaluate the patient and concisely document ndings.
- Serve as liaison between care providers and patients.
- Build trust and rapport with individuals in order to improve patient care.
- Communicate the benets of treatment to the patient.
- Utilize clinical information and knowledge of medical necessity criteria to eectively communicate plans of care to insurance case managers, facility sta, and health care partners.
- Refer clients based on eligibility to TMS treatments, while also identifying the potential need per individual client.
- Prepare and discuss any nancial obligations and insurance coverage with clients as it pertains to TMS or other services provided by us.
- Successful completion of TMS Certication (training and certication provided during the initial period of employment).
- Treating patients with our TMS system who are suering from mental illness.
Knowledge, Education, & Experience:
- Associates or Bachelor’s degree preferred
- Medical, beauty, and/or cosmetic surgery consultant in sales industry experience preferred.
- Excellent customer service skills 2 years minimum.
- Mental health experience preferred.
Employment Status: Full Time
Schedule: M-F, 8:30am-5pm
Work Location: On Site - Laguna Hills, CA
Compensation: Pay Range: $23-26/hr.
Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.