Therapy Supervisor

POSITION SUMMARY

The Therapy Supervisor will be a self-motivated, results-oriented and compassionate professional, who is responsible for managing the delivery of WCHC counseling services under the supervision of the Behavioral Health Director (BH Director). The Therapy Supervisor will assist the BH Director in evaluating quality outcomes, clinical productivity and patient satisfaction feedback. The Therapy Supervisor may be called upon to act as a representative of the WCHC therapists at internal and external meetings. The Therapy Supervisor will provide direct care to WCHC patients, evaluating psychosocial conditions, developing and implementing treatment plans, and monitoring and evaluating treatment results. The Therapy Supervisor will provide direction for recruitment, onboarding, and clinical supervision for those in training seeking clinical supervision toward their therapy certification, such as Clinical Interns. 

SUPERVISION

Supervisor: Behavioral Health Director 

Direct reports: LMSW, LCSW, LCSW-C, LCPC, Clinical Interns

ESSENTIAL JOB FUNCTIONS

1. The Therapy Supervisor will be responsible for recruitment, interviewing, hiring, and training new employees under their supervision. 

2. The Therapy Supervisor will manage staff performance and evaluations, including coaching, supervising, and disciplinary actions. Also, will make recommendations for commendations and termination.

3. The Therapy Supervisor will conduct regular informal one-to-one check-ins on a regular basis, as well as prepare, discuss, and finalize annual appraisals. 

4. The Therapy Supervisor will review and approve/reject time cards, leave requests, and continuing education fund requests. Also, will manage call-outs or other staffing shortages among the therapists. 

5. The Therapy Supervisor will be the Clinical Supervisor for all Clinical Interns within the program.

6. The Therapy Supervisor will ensure counseling services to patients are in conformity with clinic protocols and professional code of ethics. Also, will ensure compliance with federal, state, and local standards and contribute to the efficiency of health center operations.

7. The Therapy Supervisor will work in collaboration with the BH Director, as needed, to help inform or instruct BH support staff, other WCHC providers, and/or WCHC staff of updates, guidelines, or recommendations.

8. The Therapy Supervisor will be an advocate for both patients and Therapy staff, demonstrating compassion, even-temperament, active listening skills, cultural awareness/humility, and emotional intelligence. 

9. The Therapy Supervisor will review and assess clinician’s caseload and productivity and ensure clinical services are scheduled appropriately in the electronic medical record system. 

10. The Therapy Supervisor monitors treatment plan delivery compliance, ensuring that providers deliver services in type and quantity consistent with the treatment plan. 

11. The Therapy Supervisor will perform other duties as assigned

QUALIFICATIONS:

• Master’s degree in a mental health discipline required, LCSW-C preferred 

• Maintains current unrestricted, independent professional license

• Maintains certification with the MD State Board to provide oversight for graduate SW students

• Maintains Current Cardiopulmonary Resuscitation Certificate (AHA- BLS/Provider)

• Complies with the required license Continuing Education requirements

EXPERIENCE:

• A minimum of three (3) years’ experience working in behavioral health, FQHC experience is preferred.

• Past supervisory/leadership experience 

• Public Health or Community/Rural Health Center experience, preferred 

• Spanish-speaking, preferred

SPECIFIC SKILLS:

• Facilitate regular team meetings.

• Summarize high-level concerns and recommend options for improvement. 

• Strong computer skills, including the ability to prepare internal and external correspondence and reports, and be able to summarize data from the electronic medical records system.

• Ability to lead a staff of providers and support staff 

• Exceptional organizational skills and administrative abilities 

• Effective at working as part of a multidisciplinary team and in representing the company in the community 

• Flexibility in days and hours available for work, including weekends.  

NECESSARY SPECIAL REQUIREMENTS:

 None

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Primary site to be determined

• General office environment

• Occasional travel

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

WCHC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, religion, sex, sexual orientation, pregnancy, marital status, credit history, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other characteristic protected by law.