Therapist - Intake Coordinator

About the Role at Beacon's IOP in Opelousas, LA. 

Monday thru Friday, no weekends or call.  

Our therapist plays a critical role in facilitating client engagement process within mental health and outpatient counseling setting. This position is responsible for conducting thorough assessment to understand clients' needs, ensuring accurate documentation, and coordinating with clinical teams to develop appropriate treatment plans. The role requires balancing administrative coordination with empathetic client interaction to create a welcoming and supportive environment from the first appointment and as clients continue with our therapist. Ultimately, this position contributes to delivering high-quality care by ensuring clients are properly assessed and connected with the right therapeutic resources promptly and effectively.

Minimum Qualifications:

• Master’s degree in counseling, Social Work, Psychology, or a related mental health field with licensure as LMSW, LCSW, LPC.
• Valid state licensure or certification as a therapist or counselor where applicable.
• Experience conducting client assessments.
• Strong knowledge of mental health practices, confidentiality laws (such as HIPAA), and ethical standards.
• Proficiency with electronic health record (EHR) systems and standard office software.

Responsibilities:

• Review intake assessments to gather client history, presenting issues, and treatment goals.
• Coordinate scheduling of initial and follow-up appointments between clients and therapists.
• Maintain accurate and confidential client records in compliance with legal and ethical standards.
• Serve as a primary point of contact for established clients, providing information about our outpatient services and answering inquiries.
• Collaborate with clinical staff to facilitate ongoing therapy.
• Manage administrative tasks related to client therapy and assessments.  
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Skills:

The role requires excellent interpersonal and communication skills to effectively engage with clients during sensitive conversations, ensuring they feel heard and supported. Organizational and multitasking abilities are essential for managing scheduling, documentation, and coordination with clinical teams simultaneously. Proficiency in using electronic health record systems and office software enables accurate record-keeping and efficient administrative workflow. Critical thinking and problem-solving skills help in assessing client needs. Additionally, cultural competence and empathy are vital to provide inclusive and respectful care to clients from diverse backgrounds.