Support Broker
Bachelor's
$22.97 - $25.85 USD hourly
Job Details: Job Location: Main Office - Syracuse, NY, Salary Range: $22.97 - $25.85Hourly, Support Broker
Position Summary: Develop Self-Direction budgets and service plans for individuals and administer their implementation. Supervise self-hired support staff/DSPs. Assist in the hiring and training of DSPs and as needed and assist individuals and families with managing their budgets and expenses. The Support Broker must have current OPWDD Support Broker Authorization.
Qualifications: Position Responsibilities:
Work closely with individuals and their families to create Person Centered Plans for the development of Self-Direction Service Plans and Budgets that are meaningful and valuable to the person
Monitor SD expenditures and review monthly spending summaries
Assist individual and Planning Team in reviewing expenditures to ensure monthly spending does not exceed SD budget
Monitor SD plan and budget every month and complete budget amendments as needed
Complete monthly Community Habilitation Summaries as needed
Assist with the development and maintenance of the Planning Team as needed
Schedule, attend and facilitate Planning Team meetings at least two times per year and as needed
Provide education and training to participant and Planning Team in implementing the SD plan and budget
Attend Lifeplan meetings
Request and maintain required SD documentation according to Medicaid and OPWDD regulations and policies
Assist with reviewing and updating Person Centered Plan as needed
Assist the participant with hiring and training support staff as needed. Assist the individual with recruiting, interviewing, hiring and scheduling self-hired staff as needed
Work with the individual and Planning Team to identify and develop connections in the community that support the SD plan as needed
Work with the individual to ensure that all necessary safeguards are included and addressed in the Lifeplan
Develop Safeguards/IPOPs for all individuals who receive self-hired services
Develop and update Habilitation Plans for Self-Hired Community Habilitation (CH) and Supported Employment (SEMP) services, as per NYS Office for People With Developmental Disabilities (OPWDD) requirements and agency policy as indicated below:
a. Work from the participant’s Lifeplan in conjunction with the Care Manager, individual, family, advocates and other service providers. Develop a detailed Habilitation Services plan that instructs the Habilitation Services DSPs to:
(i) Ensure the health and safety of the individuals being served during habilitation activities
(ii) Assist individuals to live successfully in their homes by teaching life skills
(iii) Work cooperatively with individuals, families, supervisors and other agency personnel
(iv) Design specific actions to take for the person to achieve their valued outcomes in a timely manner
b. Establish effective communication channels and relationships with all parties involved in service planning, particularly the individual and family
c. Evaluate each habilitation plan at least every 6 months for relevance and effectiveness, updating and adapting as necessary with participant and other involved parties
d. Complete other related documentation as required by agency or OPWDD
Supervise assigned DSPs and the delivery of habilitation services as indicated below:
Monitor the work of self-hired staff through daily service records in eVero, direct feedback from individuals and families served and DSP communications
Conduct initial DSP Performance Evaluations of job performance for each staff person working with
each individual within 90 days of hire
Maintain a supervisory log for communication with each staff person who has compliance and or other
work related concern or issues
d. Identify staff disciplinary issues and addresses them according to EFR policies and procedures
Document communications with each individual/family and Care Manager in eVero
Monitor and upload all Lifeplans in eVero to ensure compliance with OPWDD regulations and agency procedures
Ensure that all habilitation services plans, safeguards, annual and semi-annual reviews are uploaded in eVero and are readily available for review
Perform administrative duties necessary to maintain accurate records, utilizing eVero and the agency network in accordance with agency policies and procedures
Conduct self in a manner as to always contribute to maximum participant growth and in accordance with all regulations and agency policy and procedures
Attend all staff meetings and mandatory training sessions to keep abreast of updated agency policies and OPWDD regulations
Accomplish other job related tasks and/or duties as needed or assigned
Complete annual Support Broker training requirements and maintain OPWDD Authorization
Essential skills:
Excellent oral and written communication
Sound decision-making and judgment
Ability to work independently
Meticulous attention to detail with good organizational skills
Exceptional interpersonal skills
Qualifications:
Current OPWDD Support Broker Authorization
A bachelor's degree in a human services field and at least two (2) years experience working with persons with developmental disabilities or five (5) or more years experience working with people with developmental disabilities with at least (2) years in a supervisory role
Reliable transportation
Current auto insurance; valid driver license; acceptable driving record
Knowledge of computer systems and usage
Position Summary: Develop Self-Direction budgets and service plans for individuals and administer their implementation. Supervise self-hired support staff/DSPs. Assist in the hiring and training of DSPs and as needed and assist individuals and families with managing their budgets and expenses. The Support Broker must have current OPWDD Support Broker Authorization.
Qualifications: Position Responsibilities:
Work closely with individuals and their families to create Person Centered Plans for the development of Self-Direction Service Plans and Budgets that are meaningful and valuable to the person
Monitor SD expenditures and review monthly spending summaries
Assist individual and Planning Team in reviewing expenditures to ensure monthly spending does not exceed SD budget
Monitor SD plan and budget every month and complete budget amendments as needed
Complete monthly Community Habilitation Summaries as needed
Assist with the development and maintenance of the Planning Team as needed
Schedule, attend and facilitate Planning Team meetings at least two times per year and as needed
Provide education and training to participant and Planning Team in implementing the SD plan and budget
Attend Lifeplan meetings
Request and maintain required SD documentation according to Medicaid and OPWDD regulations and policies
Assist with reviewing and updating Person Centered Plan as needed
Assist the participant with hiring and training support staff as needed. Assist the individual with recruiting, interviewing, hiring and scheduling self-hired staff as needed
Work with the individual and Planning Team to identify and develop connections in the community that support the SD plan as needed
Work with the individual to ensure that all necessary safeguards are included and addressed in the Lifeplan
Develop Safeguards/IPOPs for all individuals who receive self-hired services
Develop and update Habilitation Plans for Self-Hired Community Habilitation (CH) and Supported Employment (SEMP) services, as per NYS Office for People With Developmental Disabilities (OPWDD) requirements and agency policy as indicated below:
a. Work from the participant’s Lifeplan in conjunction with the Care Manager, individual, family, advocates and other service providers. Develop a detailed Habilitation Services plan that instructs the Habilitation Services DSPs to:
(i) Ensure the health and safety of the individuals being served during habilitation activities
(ii) Assist individuals to live successfully in their homes by teaching life skills
(iii) Work cooperatively with individuals, families, supervisors and other agency personnel
(iv) Design specific actions to take for the person to achieve their valued outcomes in a timely manner
b. Establish effective communication channels and relationships with all parties involved in service planning, particularly the individual and family
c. Evaluate each habilitation plan at least every 6 months for relevance and effectiveness, updating and adapting as necessary with participant and other involved parties
d. Complete other related documentation as required by agency or OPWDD
Supervise assigned DSPs and the delivery of habilitation services as indicated below:
Monitor the work of self-hired staff through daily service records in eVero, direct feedback from individuals and families served and DSP communications
Conduct initial DSP Performance Evaluations of job performance for each staff person working with
each individual within 90 days of hire
Maintain a supervisory log for communication with each staff person who has compliance and or other
work related concern or issues
d. Identify staff disciplinary issues and addresses them according to EFR policies and procedures
Document communications with each individual/family and Care Manager in eVero
Monitor and upload all Lifeplans in eVero to ensure compliance with OPWDD regulations and agency procedures
Ensure that all habilitation services plans, safeguards, annual and semi-annual reviews are uploaded in eVero and are readily available for review
Perform administrative duties necessary to maintain accurate records, utilizing eVero and the agency network in accordance with agency policies and procedures
Conduct self in a manner as to always contribute to maximum participant growth and in accordance with all regulations and agency policy and procedures
Attend all staff meetings and mandatory training sessions to keep abreast of updated agency policies and OPWDD regulations
Accomplish other job related tasks and/or duties as needed or assigned
Complete annual Support Broker training requirements and maintain OPWDD Authorization
Essential skills:
Excellent oral and written communication
Sound decision-making and judgment
Ability to work independently
Meticulous attention to detail with good organizational skills
Exceptional interpersonal skills
Qualifications:
Current OPWDD Support Broker Authorization
A bachelor's degree in a human services field and at least two (2) years experience working with persons with developmental disabilities or five (5) or more years experience working with people with developmental disabilities with at least (2) years in a supervisory role
Reliable transportation
Current auto insurance; valid driver license; acceptable driving record
Knowledge of computer systems and usage
City of Syracuse, New York, United States
On-site
$22.97 - $25.85 USD hourly