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Volunteer Ministry Center

Street Outreach Case Manager

Volunteer Ministry Center Knoxville, Tennessee, United States Full-time 15 hours ago

Join a Team That Meets People Where They Are

Do you thrive outside the office, building real relationships and making a tangible difference every day? At VMC, our Street Outreach team does just that—meeting individuals experiencing homelessness where they are and walking alongside them toward stability, health, and housing.

We’re growing our reach and impact—and we’re looking for driven, compassionate professionals to join us.

What You’ll Do

As a Street Outreach Case Manager, you’ll engage directly with unsheltered individuals in encampments - building trust, assessing needs, and connecting people to housing and critical services. You won’t just offer resources; you’ll be part of a team that helps people move from surviving to thriving.

Our work is grounded in a Housing First and harm reduction, clinical approach within an affirming and inclusive environment.

Who You Are
You’re someone who:

  • Is energized by meaningful, people-centered work
  • Communicates with empathy and professionalism in complex situations
  • Stays calm, aware, and responsive in dynamic environments
  • Values teamwork, accountability, and continuous learning

What You Bring

  • A degree in social work or a related field or at least 1 year of direct service with individuals experiencing homelessness
  • Strong situational awareness and the ability to de-escalate challenging interactions
  • Comfort working outdoors in varied weather conditions and navigating uneven terrain

Why VMC?

  • Mission-driven work with visible, life-changing outcomes
  • A supportive, inclusive team culture
  • The opportunity to grow your skills in outreach, housing-resource navigation, and crisis response
  • A role that gets you out from behind a desk and into the community where change happens

If you’re ready to do work that matters—every single day—we’d love to meet you.

Apply now
Knoxville, Tennessee, United States
On-site