Social Worker - St. Charles Hospital

Mercy Health

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Social Worker - St. Charles Hospital

Job Summary:

The Social Worker is dedicated to helping individuals, families, and communities navigate life’s challenges by providing support, resources, and advocacy. This role involves assessing patient needs, developing personalized plans, offering counseling, and collaborating with other professionals to ensure comprehensive care. Social Workers may work across a variety of settings, with a focus on empowering patients and advocating for their well-being. Social Workers provide direct patient care under the guidance of a designated healthcare professional in accordance with federal, state, and local regulations, and within policies, procedures, and guidelines of the organization. 

Essential Functions:

• Evaluates patients’ needs, situations, and support networks to identify goals and develop individualized care plans.  

• Provides emotional support, guidance, education and counseling, using evidence-based techniques, to help patients cope with challenges and adjust to changes. 

• Manages cases, tracks progress, and identifies and refers patient to community resources, such as mental health resources, substance abuse treatment, and housing assistance as applicable.  

• Represents patients' interests, advocates for resources, and addresses systemic barriers.  

• Responds to crisis situations, providing immediate support, and connecting patients with appropriate resources.  

• Works with other professionals, such as providers, therapists, and clinical staff, to coordinate care as part of the multidisciplinary patient care team.  

• Maintains accurate and confidential records of patient interactions and progress.  

• Stays informed about policies, regulations, and practices that impact patient populations.  
• May conduct home visits. Ability to provide own transportation for home visits as needed.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. 

Education:

• ​​​Bachelor’s degree in social work or related field (required)  

Required Licensing & Certifications:

• ​​Licensed as a Social Worker (LSW) in state of practice (required)  

Experience:

• ​​​​1 year in social or human services setting (preferred)  

Skills & Abilities:

Hard/Tech/Clinical Skills: 

• Debriefing  
• Motivational interviewing  
• Patient Centered care  
• Care planning  
• Performing medical and safety screenings  
• Technology proficiency  
• Documentation   
• Basic data analytics   

​  

Soft/Interpersonal Skills: 

• ​​​​​Working within an interdisciplinary team  
• De-escalation  
• Collaboration with community organizations  

• Virtual interaction  

Training:

None

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com