Social Worker MSW LCSW – Employee Assistance Program, Team Lead

Position Title: Social Worker MSW LCSW – Employee Assistance Program, Team Lead

Position Overview:

The Team Lead – Employee Assistance Program provides clinical and operational leadership within the EAP team, partnering with the Director to monitor and evaluate program quality, impact, and fidelity to standard work. This role coordinates the planning and delivery of EAP services across client company contracts, oversees team training and standard work implementation, and delivers training to external audiences on EAP services and related topics. The Team Lead proactively identifies training and program development needs, serves as a primary point of contact for leader and human resources consultation on employee concerns, and maintains a partial clinical caseload providing psychosocial assessment, short-term therapeutic counseling, and crisis intervention.

Key Responsibilities:

Partner with the Director to ensure EAP program services are monitored and evaluated for quality and impact.

Work collaboratively with the team to plan, organize, and coordinate services and programs specific to the needs of company contracts.

Oversee the maintenance, training, implementation, and fidelity to standard work with team members and stakeholders.

Provide training to external audiences on EAP services, programs, and relevant topics.

Proactively identify training and program needs to ensure team skills are matched to the anticipated needs of client companies.

Serve as a primary point of contact for leader and human resource consultation related to employee concerns.

Maintain a partial clinical caseload, providing psychosocial assessments, short-term therapeutic counseling, and crisis intervention.

Qualifications & Requirements:

Master's Degree required.

6-8 years of relevant experience, including 3 years of experience in the employee assistance field and core EAP services, required.

Current license to practice clinical counseling in the state of Indiana (e.g., LCSW, LMFT, LMHC) required.

Certified Employee Assistance Professional (CEAP) credential required within 6 months of hire date.

Knowledge of the impact of the disease process and human behavior to provide psychosocial assessments, short-term therapeutic counseling, and crisis intervention required.

Basic computer skills and proficiency with Microsoft Office required.

Experience with process improvement and change management preferred.

Ability to develop content and present to large audiences with ease required.

Current certification in Critical Incident Stress Response, short-term solution-focused therapy, motivational interviewing, trauma-informed care, or substance use disorders preferred.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.