Social Service Assistant
Links HealthcareWHY CHOOSE JACOB HEALTHCARE CENTER?
Jacob Healthcare Center, located at 4075 54th Street, San Diego, CA, is a leading provider of patient-centered medical services with 156 beds. We focus on compassionate care, empowering patients to achieve their health goals in a supportive environment.
Our dedicated team offers a wide range of services, including primary care, specialty services, preventive care, and mental health support. We are proud to have a 5-star Customer Satisfaction Management (CSM) rating, reflecting our commitment to excellence.
At Jacob, we offer a supportive and rewarding work environment. Our five-star rating reflects our commitment to excellence, and we provide a dynamic setting where you can thrive. We prioritize training, especially for new graduates, with our hands-on staff personally guiding you. Here, you'll have the opportunity to care for high-acuity patients and receive regular updates and support from your supervisors.
Overview of the position:
The Social Service Assistant functions under the guidance and supervision of the Social Service Director to provide related social services which assist residents in maintaining or improving the ability to manage their physical, mental and psychosocial needs.
Essential Job Functions:
As directed, assist with the admission process; facility tours, inquiries, interviewing prospective residents, families or responsible parties
Make arrangements/appointments for personal care issues/items such as hair care, transportation to appointments and arrangements to obtain requested adaptive equipment, clothing and personal items
Participate in quality assurance programs, as directed
Maintain contact with family members and attending physicians for invitations to care plan meetings and/or other appropriate communication as requested
Document on social service log all contact and referrals
Assist in resolution of grievances and theft and loss issues as requested
Assist residents/families in completing various forms and applications, including advance directives, Medi-cal applications, voter registration, etc.
Participate in Behavior Management programs as directed
Attend facility in-service and staff meetings as directed
Job Functions:
Demonstrates knowledge of, and respect for, the rights, dignity and individuality of each resident in all interactions
Appreciates the importance of maintaining confidentiality of resident and facility information
Demonstrates honesty and integrity at all times in the care and use of resident and facility property
Strict adherence to the corporate integrity agreement, standard of compliance
Must be able to perform accurate data input into computer systems, including EMR
Current knowledge of county, state and federal laws and regulations, as applicable, that apply to social service’s in long term care
Able to express self adequately in written and/or oral communication and to communicate effectively with residents, families, staff members, representatives of community and government agencies
Able to understand and follow written and verbal directions
Able to effectively communicate with staff members and residents through verbal and/or written means
Able to act as role model by protecting and promoting residents’ rights in all interactions with residents and families
Carries out all duties in accordance with the facility mission and philosophy
Knowledge of emergency and disaster procedures of facility. Able to locate nearest exit, to understand and respond to written or oral instruction in case of emergency
Sufficient mobility and strength to move freely through the building, to assure resident safety at all times and to assist, transfer or otherwise move residents of facility out of danger in case of emergency
Demonstrates respect for co-workers and responds to needs of residents by complying with facility policies on attendance and punctuality and dress code
Able to arrive and to begin work on time and to report for duty as scheduled on all shifts, weekends and holidays
Working knowledge and ability to comply with facility policies and procedures for workplace safety
Demonstrates ability to prioritize tasks/responsibilities and complete duties/projects within allotted time
Able to respond to change productively and to handle additional tasks/projects as assigned
Able to carry out the essential functions of this job (with or without reasonable accommodation) without posing specific, current risk of substantial harm to health and safety of self and others
Other duties as assigned
Physical Capacities (With or Without the Aid of Mechanical Devices)
Must be able to move intermittently throughout the workday.
Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
Must meet the general health requirements set forth by the policies of this facility which includes an annual TB screening and physical examination.
Must be able to sit for extended periods of time.
Must be able to lift and carry up to 25 pounds.
Must be able to cope with the mental and emotional stress of the position.
QUALIFICATIONS/REQUIREMENTS:
Education: High School graduate or equivalent
License: None
Work Experience: Classes/experience in social work or related field preferred
SSD Certificate enrollment within 6 months of employment
Benefits:
Paid sick leave
PTO
Dental
Vision
401(k)
Healthcare insurance
Life insurance
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.
Monday - Friday