Site Administrator

Who We Are

At Copa Health, our mission is simple: Inspiring health, hope, and happiness. We're looking for an experienced, people-centered leader to oversee the daily operations at our Gateway Integrated Health Home clinic, one of Copa Health's comprehensive outpatient clinics serving individuals with behavioral health and integrated healthcare needs.

If you're passionate about leading high-performing teams, improving healthcare operations, and making a meaningful impact in behavioral health, we'd love to meet you.

Why Join Copa Health?

At Copa Health, we prioritize the growth, well-being, and satisfaction of our team members. When you join our team, you’ll receive:

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

 

As the Site Administrator, you'll partner closely with the Clinical Director to lead the day-to-day operations of an outpatient Health Home. You'll be responsible for operational excellence, employee engagement, financial stewardship, regulatory compliance, and ensuring an outstanding experience for both members and staff.

Key Responsibilities

• Provide operational leadership for assigned outpatient clinic(s). 
• Lead, coach, and develop multidisciplinary teams.
• Drive operational performance through data-informed decision making.
• Oversee staffing, scheduling, recruitment, retention, and employee development.
• Monitor clinic operations, budgets, productivity, and key performance indicators.
• Ensure compliance with AHCCCS, ADHS, CARF, HIPAA, OSHA, and organizational standards.
• Partner with clinical leadership to improve quality, access, and member outcomes.
• Foster a culture of continuous improvement, accountability, and recovery-oriented care.
• Build collaborative relationships with internal leaders, community partners, and external stakeholders.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, Behavioral Health, Social Work, Public Administration, or a related field. 
• Five (5) years of progressively responsible leadership experience in healthcare, behavioral health, or human services.
• Valid Arizona Driver License with acceptable driving record.
• Arizona Fingerprint Clearance Card (or ability to obtain within 8 weeks of hire).
• TB clearance at time of hire.

• Leads with integrity, empathy, and accountability. 
• Builds strong, engaged, and high-performing teams.
• Uses data to drive operational improvements and decision making.
• Thrives in a fast-paced healthcare environment.
• Communicates effectively and collaborates across departments.
• Is passionate about serving individuals with behavioral health needs.