A New Leaf logo

Shelter Operations Support Specialist - Glendale, AZ

A New Leaf
7 hours ago
Full-time
On-site
Glendale, Arizona, United States

Since 1971, A New Leaf has been dedicated to its mission of “Helping Families…Changing Lives,” making a positive impact on the lives of over 24,000 people annually in the Phoenix Metropolitan area. A New Leaf is committed to empowering individuals and enriching communities through transformative services. Guided by our core values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—we strive to create meaningful, lasting impacts in the communities we serve.

Job Summary:  

The Shelter Operations Support Specialist supports the daily operations of the Faith House Emergency Shelter by maintaining a safe, clean, and organized environment for residents, staff, and visitors. This role assists with facility readiness, supply coordination, basic needs support, and general operational tasks that help ensure program services run efficiently. The position collaborates closely with program staff to promote safety, dignity, and stability for individuals and families served by A New Leaf. 

 

Salary: $20 hr

Schedule: Mon - Fri 8:00 am - 4:00 pm 

 

Responsibilities: 

Maintain cleanliness and sanitation of residential units, common areas, offices, and program spaces. 

Prepare shelter units for occupancy and assist with move-in and move-out processes. 

Monitor and maintain inventory of supplies, donations, furniture, and basic needs resources. 

Assist with organizing and distributing donated items as directed. 

Support facility safety checks and report maintenance or safety concerns. 

Complete assigned logs, paperwork, and documentation accurately and timely. 

Assist with scheduling and pickup of donations or supplies when assigned. 

Operate agency vehicles in accordance with organizational policies when transportation duties are required. 

Provide general operational support to program staff to maintain a trauma-informed and respectful environment. 

Participate in required trainings and adhere to all organizational policies and procedures. 

Perform other duties as assigned to support program operations. 

 

Qualifications: 

Education: 

High School Diploma or GED required. 

Experience: 

Experience in facilities support, shelter operations, environmental services, or related field preferred. 

Experience working in a human services or residential setting is a plus. 

Ability to work collaboratively within a team environment. 

 

 

Working Conditions/Physical Requirements: 

Work is performed primarily in a residential shelter environment. 

Frequent standing, walking, bending, reaching, and lifting required. 

Ability to and move up to 25 lbs. 

Exposure to cleaning supplies, indoor/outdoor environments, and noise typical of residential settings. 

May occasionally drive an agency vehicle for program-related duties. 

Must be able to maintain confidentiality and professionalism in all interactions. 

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions, in accordance with applicable law. 

 

Compliance Requirements:    

Must Be At Least 21 Years of Age  

Class One Fingerprint Clearance Card 

Central Registry Background Check 

Drug Screening 

CPR/First Aid Certification 

Valid Unrestricted Driver’s License    

Current Auto Liability Insurance  

39 Month Motor Vehicle Record  

Adhere to all organizational policies, including the Code of Conduct, professional standards, and relevant regulations.  

 

We appreciate your interest in our organization. We consider applicants for all positions without regard to race, religion, color, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. 

A New Leaf is an at-will employer. Any offer of employment with A New Leaf is contingent upon a successful consumer report, which includes verification of employment, education, criminal background search, and driving records. 

A New Leaf is an Equal Employment Opportunity Employer and participates in the E-Verify program.  

BENEFITS PACKAGE: 

All of our employees enjoy the following benefits: direct deposit, competitive pay, accrued sick time, Employee Assistance Program (EAP), an annual team member appreciation event, and an informal yet professional team environment. 

For full-time employees, we also provide the following as part of the total compensation plan: Medical/Dental/Vision Coverage, Accrued Sick and Vacation Time, Paid Holidays, Life Insurance, AD&D, Short-Term Disability, 401(K), Tuition Reimbursement, and a Wellness Program. This program has received a Silver Level of excellence in worksite wellness and includes Annual Biometrics, Gym Reimbursements, Wellness Initiatives, Workers Compensation improvements, and much more.