Shelter Manager

Wherever there is a need, you'll find the Salvation Army can help. We are here to shelter families and single individuals in the St. Croix River Valley, including residents of St. Croix, Pierce, and Polk Counties. If you feel that you want to take part in the Salvation Army's mission by preaching the gospel of Jesus Christ and to meet human need in His name without discrimination, apply today!

The Shelter Manager is responsible for the day to day operation of the Grace Place Homeless Housing programs.

About the role:

• Supervises the day to day operations of the shelter including: Shelter Case Management staff, Shelter Advocates, and Intakes/Discharges.
• Recommends candidates for hire; develops and maintains a competent, highly motivated staff to ensure the fulfillment of the Mission Statement.
• Maintains adequate staff coverage for shelter operations.
• Develops and directs programs to meet the needs of the shelter residents with regard to resolving homelessness and securing housing.
• Establishes and maintains working relationships with other social service, community and government agencies.
• Develops and maintains program documentation for Territorial evaluations.
• Ensures focus on goal setting, planning and outcome measurement.
• Serves as an active member of the local and State Continuum of Care.
• Reviews, revises and develops policies & procedures relating to the Shelter programs.
• Prepares grant applications, and prepares and submits required reports.
• Provides case management services to clients as needed.
• Reviews all cases to determine continuing need for services and reviews case management services being provided on a regular basis.
• Coordinates regularly scheduled staff meetings with shelter staff for the purpose of program coordination and determining in-service training needs.
• Networks with other social service providers.
• Handles client issues, concerns, and complaints as needed. Responds to in house grievances.
• Available for on-call emergencies outside of regular business hours if needed. 

Education: Bachelor’s in human services field.
Experience: Five years case work experience in a social service agency; management experience preferred.
Certifications: Valid Wisconsin Driver’s license with clearance to drive from The Salvation Army’s insurance carrier preferred.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Who we are:

Our Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Our message is based on the Bible. Our ministry is motivated by the love of God. Our mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination.

Why work for us?

The Salvation Army’s brand promises to Do the Most Good® - and it’s our employees that help us get there.  At every level, you can have a real impact on your community through the work done inside our walls every day.  

We are as impassioned about our employees as we are about our mission to help anyone in need without discrimination. Our culture reflects this quality, which makes our offices a seriously great place to work. Just walk inside our doors and you’ll quickly see that our employees are proud to support programs that make a difference.

The Salvation Army recognizes that peace of mind is important to employees and their families.  Because of this, we offer :

• Competitive Salary
• Flexible schedules and a casual dress environment
• Generous paid time off benefits (vacation, sick time, personal time, and 11 paid holidays)
• Tuition reimbursement
• Employee Assistance Program, providing 24/7 support, resources, and referrals to help you in your work and personal life
• Insurance benefits: excellent health, dental, vision, life, disability 

  • Discounts available for pet insurance, auto insurance, and home insurance  

Full-time employees scheduled to work 30 or more hours per week will be eligible for full benefits, including health, dental, vision and hearing benefits, basic and voluntary life benefits, holiday pay and paid time off, which is pro-rated based on their regularly scheduled work week.

Exempt Employees: Health, dental, vision, and hearing benefits, as well as basic and voluntary life benefits, will begin on the first day of the month following 30 days of employment.

Compensation: 

At The Salvation Army - We honor the unique perspectives and contributions of every individual. We are dedicated to fair pay practices, ensuring equal compensation for equal work, regardless of gender, race, or other factors.

Be part of something meaningful. Whether you're supporting those in need, assisting with disaster relief, or working in areas like finance or fundraising, each role offers a chance to make a lasting impact. If you're looking to align your career with your values, explore opportunities at The Salvation Army and help us create a brighter, more inclusive future for all.

Compensation: $54,102 - $67,628/year, based on experience.