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Service Coordinator I (Blended Case Management)

UPMC
2 hours ago
Full-time
On-site
Erie, Pennsylvania, United States
Bachelor's

Do you have a desire to coordinate, advocate, and facilitate services to help individuals achieve their health, social, and personal goals efficiently and effectively? Do you enjoy an ambulatory, community, and flexible work environment? Are you an individual with a bachelor’s degree with major course work in sociology, social welfare, psychology, gerontology, anthropology, other related social sciences, criminal justice, theology, nursing, counseling, or education? UPMC Western Behavioral Health at Safe Harbor is seeking a passionate Service Coordinator I to support our vibrant Blended Case Management team! 

Blended Case Management (BCM) is a supportive, individualized service that helps children, adolescents, and adults with mental health or behavioral challenges access community resources, coordinate care, and achieve personal recovery goals.

As a Service Coordinator I, you will provide comprehensive case management services that focus on assessment and service planning, care coordination, advocacy, monitoring and evaluation, crisis and safety planning, education and support, and connecting individuals to community programs, resources, and services as needed. Working collaboratively with individuals and their support systems, you will help identify needs, remove barriers, and address social determinants of health through a recovery-oriented approach that integrates mental health and overall health care. Your efforts will center on developing targeted, measurable, and achievable goals that promote stability, independence, and success while empowering individuals to believe that recovery is possible and within reach for everyone.

Key Information: 

  • Schedule: Ambulatory Monday- Friday 8:30am to 5:00pm with occasional flexibility to work non-traditional hours to meet the needs of clients.

  • On Call: Availability Required for weekends, holidays, and evenings in a rotating system

  • Requirements

    • Must have a completed bachelor's degree in above mentioned fields (pending graduates welcome to apply!)

    • Valid driver's license

    • Clearances: Act 31, Act 33, Act 34, Act 73

       

  • Must be able to meet conditions of mandatory agency offered training post hire by determined deadlines
     

At Safe Harbor we’re proud to offer a supportive and nurturing work environment where your professional growth is a top priority. Our Total Rewards Program goes beyond healthcare, providing comprehensive benefits to support your overall well-being. To further invest in your future, we are excited to offer a sign-on bonus of $3,000! If you’re passionate about making a real, tangible difference in the lives of those in our community, we warmly invite you to apply today!

Responsibilities:
 

  • Coordinates mental health services, leading advocacy and promoting recovery through independent judgment and discretion. 
  • Develop and implement comprehensive service plans in collaboration with individuals, families and support systems. 
  • Facilitates interdisciplinary meetings, ensuring individuals needs are met and services are accessible. 
  • Provide support connecting individuals with internal and external resources. 
  • Maintain accurate records, participate in training and stay up to date on best practices and recovery-orientated services. 



  • Bachelor's Degree in a Human Services field such as Social Work, Psychology or Counseling required. 
  • Other fields of study may be considered with coursework of at least 12 credits in Human Services. 
  • One-year related experience preferred
  • Prior experience working in community settings preferred. Safe driving record required. 

ATTENTION: BACHELOR LEVEL TRANSCRIPTS MUST BE ATTACHED WIHT APPLICATION FOR CONSIDERATION.

Licensure, Certifications, and Clearances:
 

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Driver's License
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran