SERVICE COORDINATOR BSW
Bachelor's
$27 - $29.77 USD hourly
Job Details: Job Location: Hospital - Loma Linda, CA, Position Type: Full Time, Education Level: Not Specified, Salary Range: $27.00 - $29.77Hourly, Travel Percentage: Up to 25%, Job Shift: Day, Job Category: Health Care, Do you want to work with amazing mentors and people who can help you build your knowledge and skillset? A company who takes pride in providing education and experiences that allow each team member to thrive in their role. A place that allows you room to grow with endless opportunities. Then Totally Kids Rehabilitation Hospital maybe the place for you!
Totally Kids Rehabilitation Hospital is dedicated to enriching the health and quality of life of children with medical and developmental needs and who benefit from habilitation and rehabilitation services and the supportive use of technology. We are committed to meeting their medical, physical, developmental, social, psychological and spiritual needs through a blend of tenderness and expertise.
Totally Kids Rehabilitation Hospital has a position available for a Social Worker Assistant/Service Coordination.
JOB SUMMARY
The Social Worker Assistant/Service Coordinator under the direction of the Case Manager Supervisor and/or Licensed Clinical Social Worker (LCSW) is responsible in assessing, providing, coordinating and monitoring healthcare services for all assigned patients. Ensures the medical appropriateness criteria (medical necessity) met for level of care provided in the acute and subacute units and documented from admission through discharge including readmissions. Coordinates and participates in patient discharge teaching as appropriate.
The Social Worker Assistant/Service Coordinator acts as a liaison between the patient, family members, interdisciplinary team and community to assure that services provided meet the patients needs are initiated and met in accordance with their plan of care and treatment. Ensures medically related emotional and social needs of the patient are met and/or maintained on an individual basis. Acts as a community liaison with hospital staff, insurance companies, other payors, physicians, and other providers to inform of services offered. Participates and communicates with billing department in obtaining authorization for admissions, services provided, and outpatient services. Coordinates and participates with Marketing on any vendor marketing activity representing Totally Kids Rehabilitation Hospital.
It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support the organization strategic plan, the goals and direction of the quality assurance performance improvement process, and activities.
Make a Difference. Join Our Great Team!
Competitive wages and benefits.
Night and weekend differentials.
$500 sign-on bonus.
Team-centered philosophy of care.
About Totally Kids Rehabilitation Hospital
Distinctive campus devoted 100% to children
National leader in providing rehabilitation and habilitation programs with a family-centered emphasis
Consistently awarded the Gold Seal of Approval by the Joint Commission
Trusted destination of choice for physicians and parents for more than 50 years.
Qualifications:
REQUIREMENTS:
Bachelors of Science degree in social work (BSW) required
Current basic cardiac life support (BCLS) certification
Minimum of (2) years of acute or subacute social worker assistant experience. Social work experience of the medically complex and/or in pediatric care preferred
Knowledge of current psychosocial issues within the community and healthcare environment
Must possess good work ethics and a professional image at all times
Knowledge of CMS conditions of participation, CDPH state regulations, CCS, and TJC (hospital, nursing care center, and laboratory) accreditation requirements as applicable to job
Working knowledge of computer and software applications as applicable to job
Possess strong communication, interpersonal and collaboration skills
Works responsibly in a team environment as well as independently
Manages confidential information effectively and appropriately
SPECIFIC FUNCTIONAL RESPONSIBILITY:
A. Service Coordinator
Evaluates and screens potential admissions to the facility when appropriate
Coordinates patient admission process with the interdisciplinary team
Collaborates with Clinical leadership and Director of Staff Education for educational needs of patients and families prior to admission as needed
Initiates and coordinates the patients individualized interdisciplinary care plan with a discharge plan that is comprehensive and best meets the continuing health care needs including follow-up services (i.e. durable medical equipment, home health, and/or placement). Reevaluates patient plan of care and ensures continued appropriateness based on the patients changing needs and condition
Directs and coordinates the patients plan of care conferences involving patient/family, nursing and other interdisciplinary team members, as required by hospital policy and/or regulation.
Facilitates effective and efficient patient care during the hospital stay. Interacts professionally with patient/family for comprehensive assessment for discharge needs taking into account the patients needs, current and prospective functional capacities, follow-up services (i.e. durable medical equipment, home health, and/or placement), resources, and support systems
Documents timely regarding patients problems, goals, plans, and/or social service interventions
Maintains current knowledge of resources available within the community and supply of resource materials to distributed to patients when needed
Coordinates and provides tours of the facility for potential admissions and/or community agencies
B. Social Worker Assistant
Acts as a liaison between the patient, family members, the interdisciplinary team and community to assure that services to meet the patients needs are initiated and mete in accordance with their plans of care and treatment
Coordinates with local or state agencies and programs providing services to children, such as Regional Center, Child/Adult Protective Services (CPS/APS), California Childrens Services (CCS)
Collaborates with case management the coordination of patient and caregiver training
Coordinates with case management the scheduling of patients appointments and arranges for transportation
Schedules on-site appointments for psychological services as needed by patients
Documents activities related to social services, discharge planning, community referrals, and coordination of patient services
Participates in the development and implementation of Rights and Responsibilities policies, guidelines and forms
Demonstrates an ability to be flexible, organized, and function under stressful situations
C. Support to Licensed Clinical Social Worker (LCSW)
Assists the Licensed Clinical Social Worker (LCSW) in the planning, developing, organizing, implementing, evaluating, and directing of the social service programs of this hospital
Completes psychosocial assessment for each patient and identifies social, emotional, and psychological needs
Assists with suicide screening assessment according to hospital policy
Provides support and education to patients and their family members to assist in short or long term placement and referring them to the appropriate social service agencies
Provides interventions to address events that occurs during inpatient hospital admission
KNOWLEDGE OF HEALTH CARE ENVIRONMENT:
A. Practice Knowledge
Demonstrates knowledge of current practice and the roles and functions of patient care team members as applicable to job
Ensures compliance with the state and federal regulatory agency standards, and policies of the organization
Adheres to professional association standards of practice as applicable to job
B. Patient Safety/Risk Management
Supports the development of an organization-wide patient safety program
Maintains and ensures patient confidentiality at all times.
C. Performance Improvement/Outcome Measurement
Knowledge of the organizations quality assurance performance improvement (QAPI) program
COMMUNICATION AND RELATIONSHIP MANAGEMENT:
A. Effective Communication
Demonstrates effective interpersonal communication skills
Provides communications that is clear and effective.
Uses positive verbal/nonverbal communications
B. Relationship Management
Builds collaborative relationships in the organization
Exhibits effective conflict resolution skills
PROFESSIONALISM:
A. Personally and Professionally Accountable
Holds self and others accountable for mutual professional expectations and outcomes
Adheres to the organizations professional attire (dress code) policy
Treats our customers with respect and courtesy. Keeping their information confidential.
Demonstrates a behavior which is always willing to assist
Complies with the organizations code of conduct and compliance standards
Maintains proper use of timekeeping system to record time
B. Career Planner
Maintains professional license and/or certification as applicable to job
Acts on feedback about personal strengths and weaknesses
Completes annual organization education requirements
Completes annual employee health requirements
C. Trustworthy
Prudent in showing care for staff organization
Consistently reliable, truthful and honest
Ability to hear and convey important and difficult information up and down the organization
Maintains a level of competency to provide reliable positive outcomes in areas of responsibility
DESCRIPTION OF
PHYSICAL DEMANDS
JOB TITLE: Social Worker Assistant/Service Coordinator
DEPARTMENT: Case Management
EMPLOYEE NAME:
# HOURS/WORKDAY: 8
DEVELOPED BY: Irwin Hansen
DATE DEVELOPED: February 20, 2015
MANAGER SIGNATURE: Signature on File
DATE:
CHECK APPROPRIATE BOX FOR EACH OF THE FOLLOWING ITEMS TO BEST DESCRIBE THE EXTENT OF THE SPECIFIC ACTIVITY PERFORMED BY THE STAFF MEMBERS IN THIS POSITION
PHYSICAL DEMANDS
On-the-job time is spent in the following physical activities
Show the amount of time by checking the appropriate boxes below.
¾ Amount of Time ¾
None
up to 1/3
1/3 to 1/2
2/3 and more
Stand:
X
Walk:
X
Sit:
X
Talk or hear:
X
Use hands to finger, handle or feel:
X
Push/Pull:
X
Stoop, kneel, crouch or crawl:
X
Reach with hands and arms:
X
Taste or smell:
X
This job requires that weight be lifted or force be exerted. Show how much and how often by checking the appropriate boxes below.
¾ Amount of Time ¾
None
up to 1/3
1/3 to 1/2
2/3 and more
Up to 10 pounds:
X
Up to 25 pounds:
X
Up to 50 pounds (assisted):
X
Up to 100 pounds (assisted) :
X
More than 100 pounds:
X
This job may have special vision requirements. Check all that apply.
Close Vision (clear vision at 20 inches or less)
Distance Vision (clear vision at 20 feet or more)
Color Vision (ability to identify and distinguish colors)
Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
Depth Perception (three-dimensional vision; ability to judge distances and spatial l relationships)
Ability to Adjust Focus (ability to adjust eye to bring an object into sharp focus)
No Special Vision Requirements
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
WORK ENVIRONMENT
This job requires exposure to the following environmental conditions.
Show the amount of time by checking the appropriate boxes below.
¾ Amount of Time ¾
None
up to 1/3
1/3 to 1/2
2/3 and more
Wet, humid conditions (non-weather):
X
Work near moving mechanical parts:
X
Fumes or airborne particles:
X
Toxic or caustic chemicals:
X
Outdoor weather conditions:
X
Extreme cold (non-weather):
X
Extreme heat (non-weather):
X
Risk of electrical shock:
X
Work with explosives:
X
Risk of radiation:
X
Vibration:
X
The typical noise level for the work environment is:
Check all that apply.
Very Quiet
Loud Noise
Quiet
Very Loud Noise
Moderate Noise
Hearing:
Ability to hear alarms on equipment
Ability to hear patient call
Ability to hear instructions from physician/department staff
REPETITIVE MOTION ACTIONS
¾ Number of Hours ¾
Repetitive use of foot control
0
1-2
3-4
5-6
7+
A. Right only
X
B. Left Only
X
C. Both
X
Repetitive use of hands
A. Right only
X
B. Left Only
X
C. Both
X
Grasping: simple/light
A. Right only
X
B. Left Only
X
C. Both
X
Totally Kids Rehabilitation Hospital is dedicated to enriching the health and quality of life of children with medical and developmental needs and who benefit from habilitation and rehabilitation services and the supportive use of technology. We are committed to meeting their medical, physical, developmental, social, psychological and spiritual needs through a blend of tenderness and expertise.
Totally Kids Rehabilitation Hospital has a position available for a Social Worker Assistant/Service Coordination.
JOB SUMMARY
The Social Worker Assistant/Service Coordinator under the direction of the Case Manager Supervisor and/or Licensed Clinical Social Worker (LCSW) is responsible in assessing, providing, coordinating and monitoring healthcare services for all assigned patients. Ensures the medical appropriateness criteria (medical necessity) met for level of care provided in the acute and subacute units and documented from admission through discharge including readmissions. Coordinates and participates in patient discharge teaching as appropriate.
The Social Worker Assistant/Service Coordinator acts as a liaison between the patient, family members, interdisciplinary team and community to assure that services provided meet the patients needs are initiated and met in accordance with their plan of care and treatment. Ensures medically related emotional and social needs of the patient are met and/or maintained on an individual basis. Acts as a community liaison with hospital staff, insurance companies, other payors, physicians, and other providers to inform of services offered. Participates and communicates with billing department in obtaining authorization for admissions, services provided, and outpatient services. Coordinates and participates with Marketing on any vendor marketing activity representing Totally Kids Rehabilitation Hospital.
It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support the organization strategic plan, the goals and direction of the quality assurance performance improvement process, and activities.
Make a Difference. Join Our Great Team!
Competitive wages and benefits.
Night and weekend differentials.
$500 sign-on bonus.
Team-centered philosophy of care.
About Totally Kids Rehabilitation Hospital
Distinctive campus devoted 100% to children
National leader in providing rehabilitation and habilitation programs with a family-centered emphasis
Consistently awarded the Gold Seal of Approval by the Joint Commission
Trusted destination of choice for physicians and parents for more than 50 years.
Qualifications:
REQUIREMENTS:
Bachelors of Science degree in social work (BSW) required
Current basic cardiac life support (BCLS) certification
Minimum of (2) years of acute or subacute social worker assistant experience. Social work experience of the medically complex and/or in pediatric care preferred
Knowledge of current psychosocial issues within the community and healthcare environment
Must possess good work ethics and a professional image at all times
Knowledge of CMS conditions of participation, CDPH state regulations, CCS, and TJC (hospital, nursing care center, and laboratory) accreditation requirements as applicable to job
Working knowledge of computer and software applications as applicable to job
Possess strong communication, interpersonal and collaboration skills
Works responsibly in a team environment as well as independently
Manages confidential information effectively and appropriately
SPECIFIC FUNCTIONAL RESPONSIBILITY:
A. Service Coordinator
Evaluates and screens potential admissions to the facility when appropriate
Coordinates patient admission process with the interdisciplinary team
Collaborates with Clinical leadership and Director of Staff Education for educational needs of patients and families prior to admission as needed
Initiates and coordinates the patients individualized interdisciplinary care plan with a discharge plan that is comprehensive and best meets the continuing health care needs including follow-up services (i.e. durable medical equipment, home health, and/or placement). Reevaluates patient plan of care and ensures continued appropriateness based on the patients changing needs and condition
Directs and coordinates the patients plan of care conferences involving patient/family, nursing and other interdisciplinary team members, as required by hospital policy and/or regulation.
Facilitates effective and efficient patient care during the hospital stay. Interacts professionally with patient/family for comprehensive assessment for discharge needs taking into account the patients needs, current and prospective functional capacities, follow-up services (i.e. durable medical equipment, home health, and/or placement), resources, and support systems
Documents timely regarding patients problems, goals, plans, and/or social service interventions
Maintains current knowledge of resources available within the community and supply of resource materials to distributed to patients when needed
Coordinates and provides tours of the facility for potential admissions and/or community agencies
B. Social Worker Assistant
Acts as a liaison between the patient, family members, the interdisciplinary team and community to assure that services to meet the patients needs are initiated and mete in accordance with their plans of care and treatment
Coordinates with local or state agencies and programs providing services to children, such as Regional Center, Child/Adult Protective Services (CPS/APS), California Childrens Services (CCS)
Collaborates with case management the coordination of patient and caregiver training
Coordinates with case management the scheduling of patients appointments and arranges for transportation
Schedules on-site appointments for psychological services as needed by patients
Documents activities related to social services, discharge planning, community referrals, and coordination of patient services
Participates in the development and implementation of Rights and Responsibilities policies, guidelines and forms
Demonstrates an ability to be flexible, organized, and function under stressful situations
C. Support to Licensed Clinical Social Worker (LCSW)
Assists the Licensed Clinical Social Worker (LCSW) in the planning, developing, organizing, implementing, evaluating, and directing of the social service programs of this hospital
Completes psychosocial assessment for each patient and identifies social, emotional, and psychological needs
Assists with suicide screening assessment according to hospital policy
Provides support and education to patients and their family members to assist in short or long term placement and referring them to the appropriate social service agencies
Provides interventions to address events that occurs during inpatient hospital admission
KNOWLEDGE OF HEALTH CARE ENVIRONMENT:
A. Practice Knowledge
Demonstrates knowledge of current practice and the roles and functions of patient care team members as applicable to job
Ensures compliance with the state and federal regulatory agency standards, and policies of the organization
Adheres to professional association standards of practice as applicable to job
B. Patient Safety/Risk Management
Supports the development of an organization-wide patient safety program
Maintains and ensures patient confidentiality at all times.
C. Performance Improvement/Outcome Measurement
Knowledge of the organizations quality assurance performance improvement (QAPI) program
COMMUNICATION AND RELATIONSHIP MANAGEMENT:
A. Effective Communication
Demonstrates effective interpersonal communication skills
Provides communications that is clear and effective.
Uses positive verbal/nonverbal communications
B. Relationship Management
Builds collaborative relationships in the organization
Exhibits effective conflict resolution skills
PROFESSIONALISM:
A. Personally and Professionally Accountable
Holds self and others accountable for mutual professional expectations and outcomes
Adheres to the organizations professional attire (dress code) policy
Treats our customers with respect and courtesy. Keeping their information confidential.
Demonstrates a behavior which is always willing to assist
Complies with the organizations code of conduct and compliance standards
Maintains proper use of timekeeping system to record time
B. Career Planner
Maintains professional license and/or certification as applicable to job
Acts on feedback about personal strengths and weaknesses
Completes annual organization education requirements
Completes annual employee health requirements
C. Trustworthy
Prudent in showing care for staff organization
Consistently reliable, truthful and honest
Ability to hear and convey important and difficult information up and down the organization
Maintains a level of competency to provide reliable positive outcomes in areas of responsibility
DESCRIPTION OF
PHYSICAL DEMANDS
JOB TITLE: Social Worker Assistant/Service Coordinator
DEPARTMENT: Case Management
EMPLOYEE NAME:
# HOURS/WORKDAY: 8
DEVELOPED BY: Irwin Hansen
DATE DEVELOPED: February 20, 2015
MANAGER SIGNATURE: Signature on File
DATE:
CHECK APPROPRIATE BOX FOR EACH OF THE FOLLOWING ITEMS TO BEST DESCRIBE THE EXTENT OF THE SPECIFIC ACTIVITY PERFORMED BY THE STAFF MEMBERS IN THIS POSITION
PHYSICAL DEMANDS
On-the-job time is spent in the following physical activities
Show the amount of time by checking the appropriate boxes below.
¾ Amount of Time ¾
None
up to 1/3
1/3 to 1/2
2/3 and more
Stand:
X
Walk:
X
Sit:
X
Talk or hear:
X
Use hands to finger, handle or feel:
X
Push/Pull:
X
Stoop, kneel, crouch or crawl:
X
Reach with hands and arms:
X
Taste or smell:
X
This job requires that weight be lifted or force be exerted. Show how much and how often by checking the appropriate boxes below.
¾ Amount of Time ¾
None
up to 1/3
1/3 to 1/2
2/3 and more
Up to 10 pounds:
X
Up to 25 pounds:
X
Up to 50 pounds (assisted):
X
Up to 100 pounds (assisted) :
X
More than 100 pounds:
X
This job may have special vision requirements. Check all that apply.
Close Vision (clear vision at 20 inches or less)
Distance Vision (clear vision at 20 feet or more)
Color Vision (ability to identify and distinguish colors)
Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
Depth Perception (three-dimensional vision; ability to judge distances and spatial l relationships)
Ability to Adjust Focus (ability to adjust eye to bring an object into sharp focus)
No Special Vision Requirements
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
WORK ENVIRONMENT
This job requires exposure to the following environmental conditions.
Show the amount of time by checking the appropriate boxes below.
¾ Amount of Time ¾
None
up to 1/3
1/3 to 1/2
2/3 and more
Wet, humid conditions (non-weather):
X
Work near moving mechanical parts:
X
Fumes or airborne particles:
X
Toxic or caustic chemicals:
X
Outdoor weather conditions:
X
Extreme cold (non-weather):
X
Extreme heat (non-weather):
X
Risk of electrical shock:
X
Work with explosives:
X
Risk of radiation:
X
Vibration:
X
The typical noise level for the work environment is:
Check all that apply.
Very Quiet
Loud Noise
Quiet
Very Loud Noise
Moderate Noise
Hearing:
Ability to hear alarms on equipment
Ability to hear patient call
Ability to hear instructions from physician/department staff
REPETITIVE MOTION ACTIONS
¾ Number of Hours ¾
Repetitive use of foot control
0
1-2
3-4
5-6
7+
A. Right only
X
B. Left Only
X
C. Both
X
Repetitive use of hands
A. Right only
X
B. Left Only
X
C. Both
X
Grasping: simple/light
A. Right only
X
B. Left Only
X
C. Both
X
Loma Linda, California, United States
On-site
$27 - $29.77 USD hourly