Department:	Retriever CARE
Position Overview:	Reporting to the Assistant Director of Retriever CARE, the Retriever CARE Coordinator provides goal-oriented, strengths-based assessment, intervention, and coordination of services to students experiencing academic, personal, or medical difficulties. Working alongside UMBC’s Retrieve CARE team, this position facilitates an institutional response to students in distress by delivering targeted interventions and linking students to needed campus and community resources.
Why Work at UMBC?	UMBC offers competitive compensation. This role starts at $63,000 and has over 4 weeks of vacation for regular full time roles. Tuition remission is also available.
Telework:	A hybrid telework schedule may be available.
Responsibilities:	Care Coordination: Deliver direct care to students referred for behaviors of concern, including threats of harm to self or others, disruptions to academic study due to mental health crises, conflict resolution and other personal challenges. Conduct initial assessments and develop individualized care plans in collaboration with students and relevant stakeholders. Monitor student progress and provide ongoing support and follow-up as needed. Facilitate connections to appropriate resources both on- and off-campus. Utilize the NABITA Risk Rubric to triage mental health concerns and assess potential threats to the campus community. Student Support and Advocacy: Serve as a liaison between students, Residential Life, Academic Success Center, Office of Equity and Civil Rights, Retriever Integrated Health, academic advisors and other campus resources to coordinate effective support services. Facilitate referrals to appropriate campus and community resources based on student needs.
Required Minimum Qualifications:	Education: Bachelor’s degree in Social Work, Counseling, Higher Education Administration, Public Health, or related field. Experience: Three years of direct experience managing behavioral and/or mental health concerns and demonstrated ability to support individuals in crisis. Exceptional judgment, discretion, and ability to manage complex, sensitive situations.
Preferred Qualifications:	Education: Master’s degree in Social Work, Counseling, Higher Education Administration, Public Health, or related field. Experience in the higher education environment or knowledge of student development theory Certifications: Mental Health First Aid Trainer NABITA Certifications Risk Rubric BIT Standards and Best Practices Revised January 2026 Case Management Standards Screening Tool for Risk Assessment and Narrative Assessment (STRAND) Structured Interview for Violence Risk Assessment (SIVRA) Non-Clinical Assessment of Suicide
Background Screening Statement:	A background check will be required.
Special Instructions to Applicants:	Upload a cover letter and a resume.
Closing Date:	10/23/26
Benefits:	UMBC offers a rich benefits package. Regular and grant funded regular positions (Full benefits summary click here): Generous Leave which includes accruing: 22 Days of Annual Leave 15 Days of Sick Leave 15 Holidays 3 Personal Days Tuition Remission: 8 credit hours per semester Tuition remission at UMBC for eligible dependents after two years of FT employment Additional Benefits: Life and disability insurance Retirement plans (including the choice of joining the pension plan) Professional development opportunities Wellness opportunities & Much more Contingent II positions may include some benefits. Benefits offered align with type (Regular, Contingent II, etc.) of position.
Salary:	Salary: $63,000 - $71,000 depending on qualifications and experience. The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.
Hours:	Full-time
Type:	Regular
FLSA Status:	Exempt
Equal Opportunity Statement:	UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.
Title IX:	As an institution that receives federal financial assistance, UMBC adheres to Title IX and does not discriminate on the basis of sex. For more information about Title IX and contact information for Title IX Coordinator click here.
Accommodation:	If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.
Work Authorization	As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.

Retriever CARE Coordinator

UMBC

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