Property Manager

About Missoula Housing Authority (MHA)

MHA is one of the largest public housing authorities in Montana and is recognized as a progressive, forward-thinking agency that creatively implements services and uses innovative development financing. MHA believes access to attainable homes for everyone is a community responsibility and a basic human right. Since 1978, MHA has worked every day to create as many housing options as possible for our community.

MHA’s mission is brought to life by 49 employees and contractors who work with a $30M budget and oversee more than $165M in assets in the Missoula area. MHA is recognized by Missoula Job Service Employers’ Council as the Small Business 2025 Employer of the year.

The Opportunity

MHA is seeking a dedicated and experienced Property Manager to oversee a 72-unit portfolio operating under LIHTC and HOME programs. This role is ideal for a detail-oriented professional who thrives in a compliance-driven environment and is passionate about affordable housing and community impact.

You will play a central role in ensuring regulatory compliance, operational efficiency, and high-quality resident experiences. This position offers the opportunity to work alongside a supportive, mission-driven team while making a meaningful difference in the lives of residents.

Candidates with experience supporting high-barrier populations, individuals with mental illness, and those transitioning out of homelessness are strongly encouraged to apply.

What You’ll Do

Leasing & Marketing

• Guide applicants through LIHTC, HOME, and related program requirements, including income and asset verification
• Conduct applicant screenings and determine eligibility in accordance with federal, state, and local regulations
• Coordinate criminal background, credit, and reference checks
• Issue approval and denial notices in alignment with MHA policies
• Maintain compliance with all landlord/tenant laws and program requirements
• Promote strong curb appeal, cleanliness, and responsiveness to enhance resident satisfaction
• Build and maintain positive, professional relationships with residents, staff, and external partners

Financial Management

• Optimize property financial performance through rent collection, expense control, and resident retention strategies
• Assist in the preparation and ongoing monitoring of the annual operating budget
• Oversee and track contracted services to ensure quality and cost-effectiveness

Compliance & Reporting

• Prepare monthly, quarterly, and annual reports for the Director of Asset Management and CFO
• Ensure adherence to LIHTC, HOME, HUD, and other regulatory standards
• Conduct annual recertifications and coordinate inspections
• Maintain complete, accurate, and audit-ready tenant files and documentation

Maintenance Coordination

• Collaborate with maintenance staff to prioritize and manage work orders, repairs, and long-term capital improvements
• Support timely resolution of maintenance issues to preserve property condition and resident satisfaction

Resident Relations

• Manage occupancy, rent collection, and lease compliance activities
• Address resident concerns, resolve conflicts, and investigate complaints
• Enforce lease terms, issuing violations or notices when necessary
• Oversee eviction processes for non-payment and for-cause cases in accordance with policy and law
• Process transfer requests and reasonable accommodation requests
• Connect residents with appropriate community resources and service providers
• Maintain clear, consistent communication with residents and community partners

Additional Responsibilities

• Contribute to broader organizational goals through teamwork and collaboration
• Perform other duties as assigned to support property success

What You Bring

• Current Property Manager License strongly preferred. Licensed candidates will receive strong consideration.
• Minimum 2 years of property management, affordable housing, or housing-related experience.
• Understanding of Fair Housing, Equal Opportunity, and nondiscrimination laws.
• Ability to interpret and apply complex regulations and policies with accuracy.
• Strong financial literacy, including budgeting and reporting.
• Excellent communication, customer service, and relationship-building skills.
• Proven ability to manage conflict, solve problems, and exercise sound judgment.
• Highly organized with strong attention to detail and recordkeeping accuracy.
• Comfortable working both independently and collaboratively.

Preferred Qualifications

• Strong knowledge of LIHTC, HOME, HUD programs, and regulatory compliance.
• Bachelor's degree in public administration, business, social work, or a related field (or equivalent experience).
• Experience in affordable housing or property management.
• Experience working with high-barrier populations, behavioral health challenges, or homelessness.
• Valid Montana Driver's License, insurable driving record, and access to a personal vehicle for local travel.

Required Within 6 Months of Hire (if not already held)

• Property Manager License
• Tax Credit Housing Manager Certification
• Fair Housing Certification

Working Environment & Physical Requirements

• Combination of office and on-site property work
• Regular standing, walking, bending, and occasional lifting (up to 25 lbs)
• Exposure to typical property environments (e.g., noise, dust, cleaning agents)
• Local travel required; occasional after-hours or on-call responsibilities may be needed

Why Join MHA

• Mission-driven work that directly impacts your community
• Supportive, collaborative team environment
• Opportunities for professional growth and certification
• Stability and purpose within a respected, award-winning organization

Working Environment & Physical Requirements

• Combination of office and on-site property work
• Regular standing, walking, bending, and occasional lifting (up to 25 lbs)
• Exposure to typical property environments (e.g., noise, dust, cleaning agents)
• Local travel required; occasional after-hours or on-call responsibilities may be needed

Why Join MHA

• Mission-driven work that directly impacts your community
• Supportive, collaborative team environment
• Opportunities for professional growth and certification
• Stability and purpose within a respected, award-winning organization

Benefits

Salary: $55,000-$63,000 DOE

Health, Dental & Vision Insurance: MHA covers 70% of premiums

Retirement: 7% employer contribution w/optional employee contribution

Life & Disability Insurance: Employer-paid life, short-term disability, long-term disability, and AD&D

Paid Time Off

• 15 days of vacation (increases after 3 years)
• 12 days of sick leave
• 11–12 paid holidays
• 3 days of bereavement leave

Additional Benefits

• Parental leave and workplace accommodations
• Cost-of-living salary adjustments
• PLSF Student Loan Forgiveness after 120 payments
• Professional development, including ongoing learning and credentialing support

Work Schedule

• Monday–Friday, 8:00 AM – 5:00 PM
• Flexible scheduling options may be available

Work Environment & Physical Demands

• This position operates in a professional office environment with a mix of desk-based work, communication, and coordination tasks
• Regular use of standard office equipment, including computers, phones, and printers
• Frequent interaction with a diverse range of individuals, including in fast-paced or occasionally sensitive situations
• May require prolonged periods of sitting, as well as occasional standing, walking, and reaching
• Occasional light lifting and carrying of items up to 10 pounds

EQUAL OPPORTUNITY EMPLOYER

MHA is committed to creating an inclusive workplace that reflects the communities we serve. We encourage applications from candidates of all backgrounds, including those with lived experience of housing instability. MHA is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.