Location

ST. LOUIS, MO 63130

Scheduled Hours

37.5

Position Summary

The Program Manager will serve as a high-level project management professional who provides proactive and strategic support to the Executive Director. This person will have an immediate impact on our productivity through leading select program activities and in building and supporting external communications strategy and implementation; streamlining strategic initiatives; managing partner relationships; and supporting WashU Public Exchange objectives internally and externally. This person will serve as a trusted thought partner to the Executive Director and key stakeholders. The ideal candidate will have proven success in a project management role, with a special focus on external communications and relationship management.

Job Description

Project Management

• Lead the execution of initiatives in a broad range of subject areas, following them from conception through implementation and reporting under the guidance of the Executive Director.
• Be responsible for the timely delivery of research and solutions based on agreed upon timelines between research teams and external partners. Ensure that the project stays focused, with impact as the guiding factor of success.
• Manage external partner relationships, being the primary point of contact related to project execution. Ensure that the community voice is always present in the project, and that the Public Exchange continues a practice of thoughtful and responsible engagement.
• Build and maintain project management solutions including developing and implementing the process for scope, timelines, and deliverables for key projects.
• Create a reporting solution for internal and external progress sharing, leading impact report creation for funders.

Communication and Reporting Responsibilities

• Develop and implement external communications strategy, focusing on raising awareness of WashU Public Exchange activities with potential partners and funders.
• Lead the design and implementation of external communications efforts, including but not limited to social media posting, website updates, and e-newsletters.
• Track and manage PX partner, funder, and researcher contact drive across WashU and PX Network systems.
• Respond and coordinate scheduling with media and other PR avenues related to PX projects.
• Create presentations, reports or briefs to clearly communicate project progress, results, and recommendations to clients and internal teams.

Proposal Development

• Assist the Executive Director in developing and implementing strategies to achieve client goals, often involving market research, data analysis, and identifying opportunities for growth.
• Support business development efforts by building and contributing to proposals, identifying new opportunities, and participating in outreach activities as needed.
• Assist with the design of materials for potential partners, coordinating with design teams when needed.
• Do appropriate research where subject-matter expertise is needed in proposals putting together briefing materials when required.

Administration Responsibilities

• Manage documents and confidential information with appropriate discretion.
• Serve as a liaison between the Executive Director and internal/external partners.
• Develop and build on relationships with University teams and partners seeking opportunities for new projects, increased partnership and collaboration.

Working Conditions:
Job Location/Working Conditions

• Normal office environment
• Ability to travel to various on and off campus locations

Physical Effort

• Typically sitting at a desk or table
• Repetitive wrist, hand, or finger movement

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Relevant Experience (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Preferred Requirements

• Bachelor’s degree (or equivalent experience) in business administration or similar field, Masters degree.
• Five or more years of experience in a business or project management.
• Experience in organizing and directing employees, students, or consultants.
• Experience in planning and leading strategic initiatives.
• Excellent written and verbal communication skills.
• Versatile abilities and extreme dedication to efficient productivity.
• Experience in impact collection, data analysis and budget management.
• Consulting experience, with a focus on communications and PR.
• Proven success in a project management role.

Preferred Qualifications

Education:

Master's degree

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

Managing Strategic Initiatives (), Data Analysis ()

Skills:

Communication, Creative Approaches, Microsoft Office, New Initiatives, Organizing, Problem Solving, Program Designing, Program Implementation, Project Management, Public Health Education, Relationship Building, Self-Direction, Social Work, Team Collaboration, Teamwork, Time Prioritization, Training Course Development

Grade

G11

Salary Range

$53,100.00 - $90,600.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.