Program Manager, Crown Heights Community Justice Connect

THE ORGANIZATION
The Center for Justice Innovation (formerly the Center for Court Innovation) is a non-profit organization that works with communities and justice systems to advance equity, increase safety, and help individuals and communities thrive. The Center's goal is to identify and resolve as early as possible the challenges that bring people into the criminal and civil legal systems. It does this in a number of ways—by developing and running programs that reduce the need for incarceration and enhance economic opportunity, conducting original research to identify what works, and sharing what we learn from our programming and research with those seeking to transform the justice system around the world.

The Center is an 800-employee, $100 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn’t), and providing expert assistance and policy guidance to justice reformers around the world.

Operating Programs

The Center’s operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Court, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice.

Research

The Center's research teams are staffed with social scientists, data analysts, and lawyers who are academically-trained or have lived experience and who conduct research in the U.S. and globally on diverse criminal-legal system and justice issues. Their work includes evaluating programs and policies; conducting exploratory, community-based studies; and providing research translation and strategic planning for system actors. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution. The research teams strive to make their work meaningful and actionable to the communities they work with, policymakers, and practitioners.

Policy & Expert Assistance

The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines/fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area. 

THE OPPORTUNITY

Community Justice Connect, operated by the Center for Justice Innovation, is a network of storefront centers that train community volunteers to provide free legal information, assistance, and referrals to people with civil legal problems. The program seeks to solve issues in areas like housing, public benefits, employment, family law, and immigration before they become emergencies that must be litigated in court. Currently, Community Justice Connect operates in Brooklyn, Bronx and Queens.

The Community Justice Connect project is seeking a Manager for its Crown Heights location. Reporting to the Attorney-in-Charge of Community Justice Connect, the Manager will oversee the volunteer recruitment, site administration, and outreach to community partners to build a strong network for reaching clients and providing services. The Manager must also be able to create a warm and welcoming environment for volunteers and visitors to the site. 

Responsibilities include but are not limited to:

• Recruit volunteers to participate in the Community Justice Connect program at least every four months, and on as as-needed basis;
• Organize volunteer schedules and staffing;
• Supervise volunteers as they provide guidance, offer information, and assist clients, including some evening and weekend hours;
• Support and supervise ongoing volunteer training and appreciation events;
• Coordinate with attorneys on organizing community clinics and workshops, and establishing policy and procedures for legal referrals; 
• Participate in Housing Justice Initiatives meetings and activities;
• Conduct outreach on an ongoing basis for new volunteers and clients;
• Attend local community board meetings and events held by local elected officials;
• Screen cases that are referred to attorneys for legal advice;
• Maintain policy and procedure for data collection, recording and reporting;
• Support Community Justice Connect staff and volunteers in other sites as needed;
• Manage storefront office, including, but not limited to, maintaining vendor payments, office supplies, extermination services, office cleaning services, etc.; and;
• Other relevant duties, as assigned.

Qualifications: The candidate will have a Bachelor’s degree in social work, public administration, criminal justice, or a related field preferred and 5-6 years of experience or a Master's degree and 3 years of experience required Excellent written skills are a must. Candidate must be skilled communicator, able to work in multi-disciplinary settings, and maintain strong relationships with multiple agencies and organizations both onsite and in the community. 

Position Type: Full-time, evening and weekend hours required.

Position Location: Brooklyn, NY

Compensation: The compensation range for this position is $36.53 - $48.41 per hour, annually equivalent to $66,490 - 88,100 based on a 35-hour work week and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.

At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.

In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.