Program Director

About Start Corporation 

Start Corporation is a 501(c)(3) non-profit organization founded in 1984. Our Mission is to promote opportunities, which enhance the self-sufficiency of people to empower them to live and function independently.

Job Description

Seeking a LCSW or LPC to provide program management and clinical supervision to an ACT team- a multi-disciplinary team providing community-based behavioral health services to adults who are experiencing severe and persistent mental health symptoms.

Minimum Requirements

• Master Degree in social services field (required)
• LCSW or LPC (required)
• Advanced practice license in good standing or eligible to attain within 1 year (required)
• Minimum of two years of managerial experience (preferred)
• No restrictions or adverse actions that would disqualify for Medicaid or other billing (required)

Core Competencies

• Communicates respectfully and effectively and establishes professional relationships through active listening and demonstration of empathy and positive regard. 
• Effectively manage all aspects of a social service program including personnel, quality assurance, performance monitoring and improvement, and ensuring all standards are met for licensing, accreditation, fidelity to model, and contracts as applicable.
• Promotes recovery, independence, and personal choice for participants.
• Assists clients in identifying strengths, needs, and realistic goals to develop a service plan.
• Accurately identifies risk and responds appropriately. 
• Effectively teaches social skills and household management skills.
• Demonstrates advanced knowledge of behavioral health symptoms, interventions, and impact.
• Maintains professional boundaries and operates within agency / ethical guidelines. 
• Knowledge of agency and community resources and referral processes.
• Effectively supervises a group of social service professionals.

Job Duties / Skills Required 

• Provides broad management for program(s) with combined total annual budgets of less than $750,000.
• Provides supervision, clinical consultation and review, assignment of cases, and overall management for their clinical team.
• Provides performance data and reports regularly to the Program Director 3. 
• Monitors quality of all clinical services and compliance of services and delivery with ethical standards, licensing, accreditation, contracts, etc.
• Continuously monitors and evaluates the program for efficiency, effectiveness, opportunities to reduce operation costs, risks and liabilities, and areas for improvement. 
• Accurately identifies areas of risk and responds appropriately.
• Communicates with administration regarding needs for efficient operation, such as training needs, environmental and safety needs, equipment, technology, personnel, etc.
• Ensures safety and security of the facility’s environment, clients, staff, and sensitive information. Ensures compliance with Policies and Procedures.
• Provides supportive services for clients and arranges for the provision of services from community resources based on the case plan.
• Participates in setting case plan goals/objectives.
• Completes case plans with clients.
• Interviews clients, families, etc. and completes assessments and other clinical documentation.
• May provide direct clinical services. 
• Maintains a clear driving record in order to be able to drive company vehicles to provide transportation to clients.
• Attends weekly and/or monthly staff meetings.
• Leads daily and monthly staff meetings.
• Analyze monthly billing and work with a third party billing company.
• May assist with clinical consultation, clinical review, or auditing of clinical records.
• Performs any other duties as assigned by the Program Director 3. 

Benefits include: Medical, dental, and vision insurance; disability and life insurance; paid time off; 13 paid holidays per year for regular full-time employees; and a 403(b) retirement plan with employer matching.