Preferred Communities Case Manager
$22.33 - $24.40 USD hourly
SUMMARY:
The Preferred Communities (PC) Case Manager works within the framework of the Preferred Communities grant providing intensive case management services to clients who meet the PC eligibility criteria (mental health, medical, women at risk, etc.). The PC Case Manager ensures clients’ basic and specific needs are met so that they can overcome barriers and make progress towards self-sufficiency. The PC Case Manager ensures compliance with PC grant requirements. This position will also supervise the interns of BSU School of Social Work.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Conducts assessments to determine client needs and eligibility for Preferred Communities’ services;
- Maintains frequent contact with assigned clients (at a minimum once a month, and more frequently as needed), including home visits (as needed);
- Assists clients in accessing and linking with appropriate external services and public benefits;
- Coordinates with other ANA staff and community providers to link with services including English classes, childcare, education, health care, immigration legal services, mental health services, addiction services, disability services and benefits, housing services, etc.;
- Assists clients in attending appointments for various services and helps them find ways to get to their appointments independently;
- Provides additional community and extended-cultural orientation (in addition to what was provided during PIR period), as needed;
- Ensures that proper language interpretation and translation is provided as required by Office of Refugee Resettlement program guidelines;
- Maintains case files including required documentation for each beneficiary client and keeps accurate and timely case notes as per program guidelines;
- Maintains and updates Preferred Communities database with client information, periodic assessments, resources and gaps, and referrals;
- Closes and transfers cases in a timely fashion;
- Conducts or contributes to outreach efforts to local service providers and access to eligible populations;
- Participates in Preferred Communities program network meetings;
- Provides regular reporting to ANA management and funders about the Preferred Communities program;
- Regular and predictable attendance is an essential function of this position
- Manage ANA’s Intern/s of BSU School of Social Work; recruit, screen, interview and supervise;
- Conduct an orientation for BSU School of Social Work interns;
- Continue collaboration between ANA and BSU School of Social Work
- Be a point contact in case of questions and concerns;
QUALIFICATION REQUIREMENTS:
- Ability to work effectively with refugee families of diverse backgrounds;
- Commitment to Jannus’ mission;
- Skills and experience in developing services that are culturally and linguistically appropriate;
- Organized and attention to detail;
- Ability to take initiative and work independently when required while maintaining team orientation toward the provision of services;
- Ability to interpret and follow applicable rules and guidelines;
- Excellent verbal and written communication skills;
- Completion of a criminal history background check post offer of employment;
- Access to a reliable vehicle and ability to provide transportation for self and refugees;
- Provide verification of current state-required liability insurance;
EDUCATION:
Master’s degree in social work.
CERTIFICATES, LICENSES, REGISTRATIONS:
Licensed Master Social Worker (LMSW) required.
WORKING CONDITIONS:
Works in a general office environment, in family participant’s homes and outdoors.
PHYSICAL REQUIREMENTS:
Must be able to tolerate heat and cold, and to drive to family participants’ homes in varied weather conditions. Sitting, standing, walking, driving, repeated hand and wrist motions (for computer use) are required. May be required to lift up to 25 pounds.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties of this job.
TO APPLY
Go to the Jannus Employment page at www.jannus.org/employment and click on the job posting link to be directed to a secure application portal. Please note that a cover letter and resume are required and applications will be considered incomplete without this documentation. If you need any support completing the application, please reach out to Jannus HR at 208.336.5533. Applications will be accepted through October 27, 2026.
Jannus, Inc. is an Equal Employment Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by law. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.