Post Acute Program Administrator

General Summary

Provides coordination and management of the Post Acute facilities in the WellSpan service area to promote collaboration, engagement, process improvement, and knowledge sharing to enhance care transitions, improve outcomes, and implement system goals.

Responsibilities

Duties and Responsibilities

Essential Functions:

• Works collaboratively with leadership, Post Acute facility representatives, and WellSpan entities to implement strategic priorities and maintain a high-performing network of care delivery programs.
• Acts as the liaison between WellSpan and the facilities to drive patient safety efforts and improve the care of patients in our community.
• Administers existing and future Post Acute programs, such as Omega, including, but not limited to contracting, budget implications, invoicing, incentive metrics, and interactions with other applicable teams.
• Ensures data is collected, reviewed, shared, and analyzed for each facility as relates to strategic goals of the system, such as total cost of care, as well as management of any incentive programs. Utilizes data to guide goal achievement as well as performance improvement. Maintains department’s dashboards and outcomes.
• Oversees contracting requirements of all applicable programs, including, but not limited to, Omega and the Preferred Provider Network.
• Collaborates with the Ambulatory Case Management social work team to meet Omega or other strategic requirements. Uses knowledge, experience, and outcomes to identify opportunities for improvement within the care transition process.
• Keeps abreast of appropriate regulatory agency requirements and communicates changes to the leadership team and other applicable parties. Works with Government or Public Relations teams as applicable to ensure appropriate communications are provided.
• Ensures effective orientation of new facility leaders as well as collaborative providers within WellSpan to the goals and priorities of the network agreements.
• Provides education on key clinical initiatives as requested. Supports integration of standard workflows that provide efficiencies and support the use of the electronic health record.

Common Expectations:

• Develops and maintains department policies and procedures. Identifies opportunities to standardize and “error proof” systems to meet quality, safety, environmental, and infection control standards.
• Maintains professional growth and development through independent reading, professional networking, or attending education programs/webinars. Develops strong skills in public speaking and presentation to articulate a clear and concise message.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. Attends meetings as required.

Travel Requirements:

• Estimated Amount: 30% - Travel between home office and network facilities for meetings, projects, or as needed to address any safety/quality concerns.

Qualifications

Qualifications

Minimum Education:

• Bachelors Degree Preferably in nursing (BSN), therapy or healthcare. Required

Work Experience:

• 3 years Healthcare experience. Required
• Previous work in a skilled nursing facility setting. Preferred and
• Project management or leadership experience. Preferred

Knowledge, Skills, and Abilities:

• Excellent communication, facilitations, and interpersonal skills.
• Substantial computer literacy with data file management and analysis skills.
• Strong organizational and project management skills.
• Ability to work independently and is self-motivated.
• Deals effectively with change and can adjust priorities with leadership guidance.
• Knowledge of regulatory standards applicable to post-acute care.

Benefits Offered:

• Comprehensive health benefits
• Retirement savings plan
• Paid time off (PTO)
• Education assistance
• Financial education and support, including DailyPay
• Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)