Outpatient Coordinator, Behavioral Health

Job Title: Outpatient Coordinator
Job Type: Fulltime, Nonexempt
Schedule: Days

 

 

Your experience matters 

Valley Springs Behavioral Health Hospital is operated jointly with Lifepoint Behavioral Health and Baystate Health. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Behavioral Health Outpatient Coordinator joining our team, you’re embracing our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

 

More about our team 

Valley Springs Behavioral Health Hospital offers compassionate, high-quality inpatient and outpatient mental health and co-occurring treatment for teens, adults, and seniors. We provide a full-range of evidence-based medical and clinical services in a state-of-the-art healing environment. 

Programs include inpatient mental health and co-occurring treatment, Partial Hospitalization Programs (PHP), and Intensive Outpatient Programs (IOP).

 

How you’ll contribute 

The Outpatient Coordinator is responsible for ensuring efficient, compliant, and patient‑focused operations within the Behavioral Health outpatient department. This role oversees daily office operations, supports admissions and discharge processes, coordinates scheduling and program activities, and supervises non‑clinical outpatient staff. The Coordinator ensures compliance with federal and state regulations, licensing requirements, and The Joint Commission standards, while delivering a high level of customer service to patients, families, referral sources, and internal stakeholders. This position plays a key role in supporting clinical teams, maintaining accurate documentation and reporting, and promoting a positive outpatient experience.

 

Why join us 

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.

• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

• Professional Development: Ongoing learning and career advancement opportunities.

   

 

What we’re looking for 

Applicants should have 

• High school degree or equivalent preferred

• Administrative/Clerical duties experience required

• Previous experience on an inpatient and/or outpatient unit preferred

• Valid driver’s license preferred

• Basic Life Support certification and Handle with Care within 30 days of employment and prior to any patient contact 

 

Connect with our Recruiter 
Not ready to complete an application, or have questions? Please contact Brandi Walton, Talent Acquisition Recruiter at 629-257-6103, brandi.walton1@lifepointhealth.net. Or Click Here to schedule a time to discuss your career interests with Lifepoint Health! 

 

More about 

Valley Springs Behavioral Health Hospital, a state-of-the-art, 150-bed hospital operated jointly with Lifepoint Behavioral Health and Baystate Health, in Holyoke, MA. We provide evidence-based mental health care, including programs for child/adolescent, adult and geriatric populations. Our treatment is built on a psychosocial model of care and follows the core principles of resilience, recovery and restoration. 

 

Hourly range: $20.56 - $27.75 per hour.

 

EEOC Statement

“Lifepoint Behavioral Health is an Equal Opportunity Employer. Lifepoint Behavioral Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”

 

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.