Non-Medical Case Manager

Non-Medical Case Manager

FT / PT Status – Full-Time
Salary – $21.48 - $28.00 Hourly Wage
Remote Work / In-Office – Hybrid

Recruiter – Sarah Cox | scox@utah.gov | 8015384234
Application Deadline – 8/10/2026

Key Responsibilities

Key responsibilities and day to day responsibilities of this position:

• To provide HIV non-medical case management to make sure Ryan White Part B clients enter and remain in HIV medical care and have access to and are adherent on their HIV medications.     
• Provide case management in accordance with the Case Management Service Standards for the Utah Ryan White Part B Program
• Perform client intake
• Assist in application and re-certification for the Part B Program
• Assess needs utilizing assessments as provided by the Program
• Develop care plan
• Coordinate care and benefits
• Provide and track referrals
• Provide internal and external resources
• Perform follow-up as needed and indicated by acuity and assessment scores.

Qualifications

Minimum or "day-one" qualifications:

• One year of paid employment/professional experience providing case management services, excluding internships, AND one of the following:
• Bachelor of Social Work.
  Bachelor degree in health or human services.
  OR
• Five years of paid employment/professional experience providing case management services, excluding internships.
• Working knowledge of web-based applications and Google Workspace, Microsoft Office, or similar.
• Ability to work independently with minimal supervision

Preferred or trainable/on-the-job qualifications: 

• Previous case management experience
• Working knowledge of HIV
• Knowledge of or experience with Ryan White Part B
• Familiarity with social service and support systems within Utah
• Experience with ClientTrack data management solution

Supplemental Information

• Effective July 1, 2021, State of Utah Employees must either reside in Utah or be in the process of relocating to within 30 days of their start date.
• Please note, a position's eligibility for remote and/or hybrid work is established by agency management and is subject to change at their discretion, at any time and for any reason.
• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
• DHRM rules apply for promotions and transfers.

About the Role

Location –
288 North 1460 West
Salt Lake City, Utah, 84116
United States
Background Check Required – Yes
Drug Test Required – No
Schedule Code – TL - Time limited

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization. 
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals. 
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency
For more information dhhs.utah.gov

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.