Navigator Coach

JOB DESCRIPTION SUMMARY:

The Navigator Coach is a grant-funded position that provides you with the opportunity to make a difference in the lives of families while you help them navigate resources and achieve short- and long-term goals. The Navigator Coach works directly with families to create long-term self-sufficiency plans by facilitating small group meetings around topics that include education, employment, economic stability, health, and wellness. The Coach will manage an ongoing caseload and will be responsible for identifying, researching, and establishing a connection with resources and services throughout Jefferson County and connecting those resources to participants of Jeffco Prosperity Partners.    

SCHEDULE: 

This position operates primarily in-person on a four- or five day work week, which can be discussed with the hiring manager. Offsite community outreach and mobile work is required. Some flexibility is necessary on an as-needed basis. 

Candidates should expect to work some nights, with Thursdays being the usual requirement 

COMPENSATION:  

Hiring Range: $24.62-$26.26 USD Hourly  

Compensation will be determined based on education, experience and skills. 

BENEFITS: 

Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, and more.  For more information, click Here for our Total Rewards summary.   

ESSENTIAL DUTIES: 

• Perform in-depth intensive case management to identify needs through intake, enrollment, home visits, and long term support  

• Collaborate to create individualized case plans and coordinating resources with community partners to support families in the following areas; fatherhood, education, employment housing, transportation, special needs, wellness, finances, child care, and parenting  

• Assist families in becoming advocates for themselves and their children  

• Provide one-on-one coaching utilizing a multigenerational approach  

• Coordinate, develop, and facilitate topics for JPP small group meetings  

• Collaborate with various resources and entities (such as Head Start) throughout Jefferson County  

• Present and communicate changes in resource eligibility and enrollment processes and provide resource and strategic referral information to families and members of the JPP team  

• Maintain a network of community partners that can be accessed to meet the needs of JPP participants  

• Serve as a key member of the JPP Family Advisory Committee and Partners group  

• Gather, review, and assess data regarding the local service delivery system and families' experiences when accessing service including gaps in services, duplication of services, access barriers, etc.  

• Maintain information for every child and family member in a database  

• Other duties and responsibilities as assigned 

QUALIFICATIONS: 

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. 

Minimum Qualifications:  

Experience: 3 years of experience in an area such as case management, coaching, counseling, working with diverse and vulnerable populations, crisis coordination, family engagement in community-based social service agencies, schools, and/or non-profit organizations.   

Education: Bachelors degree in social sciences, such as social work, psychology, teaching, or related. 

*Note: An equivalent combination of education and experience is acceptable. 

Preferred knowledge, skills and abilities: 

Industry-specific Knowledge:  

• Experience working with diverse, vulnerable populations, including those experiencing poverty 

• Life experience which has fostered empathy for our clients 

• Experience and knowledge of the two-generation (2Gen) model 

• A desire to take a holistic coaching approach and connect with your community 

• Experience in the mental health field (counseling, social work, or coaching) or teaching 

• Experience with Motivational Interviewing 

• An understanding and appreciation for Person-In-Environment theory 

• A passion for families and a commitment to the mission of JPP 

• Collaborate with various resources and entities (such as Head Start) throughout Jefferson County 

• Maintain a network of community partners that can be accessed to meet the needs of JPP participants 

• Serve as a key member of the JPP Family Advisory Committee and Partners group 

• Gather, review, and assess data regarding the local service delivery system and families' experiences when accessing service including gaps in services, duplication of services, access barriers, etc. 

Technical Skillset: 

• Perform in-depth intensive case management to identify needs through intake, enrollment, home visits, and long-term support 

• Collaborate to create individualized case plans and coordinate resources 

• Maintain information for every child and family member in a database 

• Present and communicate changes in resource eligibility and enrollment processes 

• Provide resource and strategic referral information to families and JPP team 

• Coordinate, develop, and facilitate topics for JPP small group meetings 

• Other duties and responsibilities as assigned 

Soft Skillset: 

• A true passion for serving and working with people 

• Assist families in becoming advocates for themselves and their children 

• Provide one-on-one coaching utilizing a multigenerational approach 

• Collaborative personality working closely with staff, co-workers and clients.  

Additional Job Information:  

• Criminal History and MVR Background Checks are required for every position. 

• Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. 

• In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.  

• All Jefferson County Employees must apply through their internal profile. 

Additional Job Information:  

• Criminal History and MVR Background Checks are required for every position. 

• Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. 

• In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.  

• All Jefferson County Employees must apply through their internal profile. 

APPLICATION: 

Qualified applicants are encouraged to apply immediately. All applicants must submit an online employment application by 11:59PM on the posted cut-off date. Follow this link to apply now: Jefferson County Colorado Career Opportunities 

A resume and cover letter submitted with your application are encouraged but will not substitute for the information requested on the application. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team if selected. To view the status of your application, please log into your candidate portal.    

For more details on the recruitment process, please visit: https://www.jeffco.us/1860/FAQs 

Questions? Contact the Jefferson County Recruitment Team at 303-271-8420 or CareerTalent@Jeffco.us