Medical Coordinator FCYS

JOB DESCRIPTION

Job Title: Medical Coordinator

Department: Foster Children & Youth Services

Location: Marsell Pomona - Pomona, CA.

Reports To: Lead Medical Coordinator

FLSA Status: Exempt

Salary: $70,304 - $79,800

New Hire Bonus: N/A

Position Summary:

The Medical Coordinator is responsible for arranging and coordinating appropriate health services for children in care, including urgent, emergency, and preventive care. This role ensures children receive timely and comprehensive medical care while maintaining complete and confidential medical records in accordance with agency policy, program requirements, and applicable licensing regulations.

The Medical Coordinator ensures effective communication of children’s medical needs to case managers, clinicians, and program staff; schedules healthcare appointments; coordinates transportation to medical appointments; ensures qualified interpretation and translation services are available when needed; and serves as a liaison to community healthcare providers. This position supports the organization’s commitment to trauma-informed, culturally responsive, and high-quality care for all children served.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Arrange and coordinate appropriate health services for children in care, including urgent, emergent, and preventative medical services.
• Maintain complete, accurate, and confidential medical records in accordance with agency policy, program standards, licensing regulations, and funding requirements.
• Ensure appropriate communication of medical and health needs to case managers, clinicians, program leadership, and other relevant staff.
• Schedule and coordinate medical, dental, vision, behavioral health, and specialty healthcare appointments.
• Coordinate transportation to medical appointments in accordance with agency transportation and safety policies.
• Ensure qualified interpretation and translation services are available for medical appointments and healthcare communications when needed.
• Serve as liaison between the program and community healthcare providers, hospitals, specialty clinics, and public health entities.
• Monitor medical compliance requirements, including immunizations, physicals, medication management, and follow-up care.
• Prepare, compile, submit, and maintain medical documentation, reports, and records required for programming, licensing, and internal compliance monitoring.
• Review programs portals and internal systems to ensure required medical documentation is uploaded accurately and promptly.
• Provide medical status updates to authorized sponsors, family members, and staff as appropriate and in accordance with confidentiality regulations.
• Participate in multidisciplinary team meetings and service planning to ensure medical needs are incorporated into individualized service plans.
• Support discharge planning by ensuring continuity of medical care and transfer of appropriate medical documentation.
• Adhere to mandated reporting laws and child abuse reporting requirements.
• Attend required trainings, meetings, and professional development activities.
• Perform other duties as assigned by supervisor or leadership.

Supervisory Responsibilities:

• This job has no supervisory responsibilities.

Competencies:

To perform the job successfully, an individual should demonstrate the following.

• Initiative – Volunteer readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
• Motivation – Sets and achieves challenging goals. Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Takes calculated risks to accomplish goals.
• Planning/Organizing – Prioritizes and plans work activities and tasks; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; manages scheduling logistics; develops realistic action plans and maintains accurate documentation.
• Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
• Communication – Communicates clearly verbally and in writing; maintains appropriate confidentiality; keeps stakeholders informed.
• Teamwork – Collaborates effectively across medical, clinical, and case management teams.
• Professionalism – Demonstrates reliability, cultural humility, and trauma-informed engagement.
• Judgment – Uses sound clinical and administrative judgment while maintaining compliance with regulations and policy.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Minimum of 1 year of employment in public health or a healthcare setting with demonstrated experience in: Care coordination, Health administration, or Direct clinical care, and any of the following:

• Licensed Practical Nurse (LPN/LVN) or higher health-related qualification (e.g., Licensed Registered Nurse (RN) with a bachelor’s degree), OR
• Bachelor’s degree in nursing, Public Health, Health Administration, Social Work, or other relevant health-related field.
• Ability to pass required background clearances.

Required:

• Must be at least 21 years of age.

Education / Experience:

Minimum of 1 year of employment in public health or a healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care AND

Any of the following:

• Licensed practical or vocational nurse (LPN/LVN) or higher health-related qualification (e.g., licensed registered nurse (RN) with a bachelor’s degree) OR
• Bachelor's degree in a relevant health field.

Certificates and Licenses:

• Valid CA Driver License.

Language Ability:

Bilingual in Spanish preferred but not required.

Read, analyze, and interpret business, professional, technical, or governmental documents. Write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from managers, customers, and the public.

Mathematical Ability:

Comprehend and apply principles of advanced calculus, algebra, and advanced statistical theory. 

Work with concepts such as limits, rings, quadratic and differential equations, and proofs of theorems.

Reasoning Ability:

Apply logical thinking to a wide range of intellectual and practical problems. Dealing with nonverbal symbolism (e.g., formulas and equations) in difficult phases. Deal with a variety of abstract and concrete variables.

Computer Skills:

• Proficiency in MS Office Suite (Word, Excel, Outlook, and Power Point) 
• Proficient in the use of standard office equipment.
• Electronic Medical Record and UC Portal Software

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

The noise level in the work environment is usually moderate but can elevate loud noises when drilling or mounting equipment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be regularly required to sit, stand for long periods of time, crawl, kneel, or stoop. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. The employee must be able to regularly lift and/or move up to 45 pounds with assistance when necessary. Specific vision abilities required by this job include close vision.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.