Medical Case Manager

GENERAL FUNCTION: The Case Manager provides social work and client advocacy services to clients of Big Bend Cares. This position is responsible to the Director of Client Services.  

JOB REQUIREMENTS: 

• Assists HIV positive clients with improving their health by providing client-centered activities, including: 

• Comprehensive assessment of service needs
• Development of a comprehensive, individualized care plan
• Providing timely and coordinated linkage and access to core medical and support services. 

• Monitors client progress and re-evaluates care plan
• Follows DOH’s HIV/AIDS case management standard and guidelines including those outlining required eligibility redeterminations, use of CAREWare, and casefile documentation.
• Maintains a thorough knowledge and understanding of the Clients’ Rights and Responsibilities as well as all client procedures.
• Advocates on each client’s behalf in accessing needed services.
• Recommends changes in case management policies and procedures.
• Completes pre-intakes as required.
• Maintains and reports caseload data as requested.
• Maintains assigned client files.
• Completes billing documentation.
• Other duties as assigned. 

QUALIFICATIONS:   

• Case managers must have at least one of the following staff qualifications:

• A bachelor’s degree in psychology, social work, or human services, 
• A bachelor’s degree in any field of study with at least six months of case management experience, 
• Applicable experience, which may be substituted on a year-for-year basis for the required education, or 
• A registered nursing license in Florida.
• Knowledge of HIV disease, government programs, and medical social work procedures is preferred.
• Must submit to and pass a level 2 background screening.
• Must have reliable transportation.