Master's Level Mental Health Professional (LCSW/LPC)

Position Summary

We are seeking a compassionate, dedicated, and skilled Master’s Level Mental Health Professional to join our outpatient behavioral health team. This licensed clinician will provide counseling and psychotherapy services to adults experiencing mental health and substance use disorders. The ideal candidate is committed to delivering high-quality, person-centered care while working collaboratively within a multidisciplinary treatment environment.

This position offers an opportunity to make a meaningful impact by helping individuals achieve recovery, improve wellness, and enhance their quality of life.

Key Responsibilities

Clinical Services

• Conduct comprehensive behavioral health assessments and establish accurate diagnoses.
• Develop individualized treatment plans that support client goals and recovery.
• Provide evidence-based individual, group, and family therapy services.
• Respond appropriately to client crises and emergencies, including participation in a rotational on-call schedule when required.
• Maintain timely, accurate, and complete clinical documentation in accordance with agency, regulatory, and payer requirements.
• Assist with obtaining and maintaining service authorizations and insurance approvals.
• Meet established monthly productivity and billable service expectations.
• Educate clients regarding agency policies, appointments, cancellations, fees, and treatment expectations.
• Collect applicable co-payments and fees at the time of service.
• Coordinate client care with psychiatrists, nurses, primary care providers, and other members of the treatment team.
• Participate in treatment team meetings and multidisciplinary case consultations.
• Maintain strict confidentiality and compliance with HIPAA and all applicable federal, state, and local regulations.

Professional & Administrative Responsibilities

• Demonstrate knowledge of agency policies, procedures, and regulatory requirements.
• Participate in quality improvement initiatives, data collection, and program evaluation activities.
• Act as a liaison between the agency and community partners, referral sources, and outside agencies.
• Prepare and submit reports, payroll documentation, and other required administrative materials within designated timeframes.
• Engage in ongoing professional development and continuing education related to mental health and substance use treatment.
• Attend required trainings, meetings, and educational programs.
• Support a culture of teamwork, collaboration, and continuous improvement.
• Perform other duties as assigned.

Qualifications

Required Education & Licensure

• Master’s degree in Social Work, Counseling, or a related behavioral health field.
• Current Delaware licensure as a:
  • Licensed Clinical Social Worker (LCSW), or
  • Licensed Professional Counselor (LPC).

Preferred Experience

• Experience providing treatment for both mental health and substance use disorders.
• Experience working with co-occurring disorders in an outpatient setting.
• Bilingual proficiency in Spanish or American Sign Language (ASL) is a plus.

Required Certifications

• Current CPR and First Aid Certification.
• Valid driver’s license in good standing.
• Minimum of three (3) years of continuous driving experience with no serious traffic infractions.

Knowledge, Skills & Abilities

The successful candidate will demonstrate:

• Strong clinical assessment and diagnostic skills.
• Excellent counseling, psychotherapy, and crisis intervention abilities.
• Exceptional written documentation and record-keeping skills.
• Strong organizational and time-management skills.
• Effective communication and interpersonal skills.
• Critical thinking and sound clinical judgment.
• Ability to work effectively with culturally diverse populations.
• Ability to maintain professional boundaries and ethical standards.
• Ability to collaborate within a multidisciplinary team environment.
• Proficiency in adapting to changing client needs, procedures, and treatment approaches.
• Commitment to professional growth and continuous learning.

Compliance & Professional Expectations

Employees are expected to:

• Adhere to all agency policies, procedures, and professional standards.
• Maintain compliance with OSHA, HIPAA, CARF, DSAMH, Delaware Department of Health and Social Services, and other applicable regulatory requirements.
• Observe all safety, fire, security, and personnel policies.
• Maintain confidentiality of client and organizational information.
• Attend all required meetings, trainings, and educational programs.
• Accurately document work time and complete assigned paperwork in a timely manner.
• Maintain a professional demeanor and exercise sound judgment in all work activities.

Technology & Equipment

Equipment Used

• Telephone and cellular phone
• Computer and electronic medical record (EMR) systems
• Copier, fax machine, and calculator

Software Proficiency

• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Electronic Medical Record (EMR) systems
• Other agency-supported software applications

Physical Requirements

The physical demands of this position may include:

• Sitting for extended periods
• Standing, walking, and climbing stairs
• Reaching, bending, twisting, and stooping
• Occasional lifting and carrying
• Driving to fulfill job-related responsibilities

Work Environment

• Professional outpatient office setting
• May require movement throughout facilities with multiple levels and stair access
• Exposure to standard workplace health and safety considerations
• Compliance with Bloodborne Pathogens, Right-to-Know, HIPAA, Fire Safety, and Security requirements

Why Join Our Team?

We value compassion, professionalism, teamwork, and excellence in care. Our clinicians work in a supportive environment where innovation, professional development, and quality client outcomes are prioritized. If you are passionate about helping individuals navigate recovery and improve their mental health, we invite you to apply.

Disclaimer

This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify responsibilities and assign additional duties as needed. Success in this role requires professionalism, sound judgment, flexibility, collaboration, and a commitment to teamwork.