Lead Clinician - Mobile Crisis New Mexico ALB

Job DetailsJob Location: Albuquerque, NM 87102Position Type: Full TimeEducation Level: Master's degreeSalary Range: $85,000.00 - $91,000.00 SalaryTravel Percentage: OccasionalJob Shift: DayThe Mobile Crisis Lead Clinician is responsible for providing direct clinical leadership and oversight to the Mobile Crisis Team.  This role involves managing the assessment and intervention of individuals in behavioral health crises in community settings.  The Lead Clinician provides supervision and guidance to other team members, ensuring that crisis interventions are effective, compassionate, and delivered with a focus on de-escalation and safety.  Additionally, this position ensures that clients receive referrals appropriate to their level of care needs and that the team adheres to clinical standards and best practices.

Why Choose New Mexico Solutions?

New Mexico Solutions is now a Certified Community Behavioral Health Clinic (CCBHC), expanding access to high-quality, integrated care in the communities we serve. Join a mission-driven organization committed to clinical excellence, professional growth, and meaningful impact.

We offer:


Competitive pay
Comprehensive benefits (health, dental, vision, Telehealth)
Paid time off + 9 holidays
Retirement plan options
Tuition reimbursement + free CEUs
Clinical supervision
Wellness & employee assistance programs
Mileage reimbursement for work related travel
Public Service Loan Forgiveness (PSLF) - eligible employer 
Eligible clinical positions may qualify for the National Health Service Corps (NHSC) Loan Repayment Program


Essential Functions: 

Clinical Leadership and Oversight:


Provide clinical leadership and direction to the Mobile Crisis Team, ensuring that all team members deliver appropriate crisis intervention services in accordance with program goals and best practices
Oversee the clinical assessment process, including the evaluation of individuals in crisis, the formulation of diagnostic impressions, and the development of initial crisis intervention plans
Provide direct clinical supervision and support during complex or high-risk cases, including debriefing after the intervention is complete
Build and maintain strong relationships with community partners, including law enforcement, emergency medical services, hospitals, and mental health providers, to ensure coordinated crisis response and client referrals
Participate in community outreach and education to raise awareness about the Mobile Crisis Team and promote its services


Crisis Intervention


Respond promptly when children, families and adults are experiencing a crisis that puts them at great risk for hospitalization or other higher out of home levels of care.
Assess crises through risk assessment, management, crisis prevention, intervention and engage as appropriate to help de-escalate crises and promote stability and recovery.
Perform a range of services related to the assessment, coordination of care, psychoeducation, and/or brief treatment of individuals experiencing crises, in the school, home, community, or in the outpatient clinic setting.
Utilize Consumer Directed Outcome Informed Care in assessments and clinical treatment episodes.
Coordinate referral and transition for engaged clients once stabilization is established
Be able to have a flexible work schedule and participate in an on-call (waiting to engage) rotation.


Supervision and Staff Development


Supervise and support mobile crisis clinicians, peer support specialists, and case managers, offering guidance in crisis interventions, documentation, and follow-up care
Provide ongoing coaching, feedback, and performance evaluations for team members, fostering a collaborative and supportive work environment
Ensure that all team members receive appropriate training and continuing education in crisis intervention techniques, behavioral health assessment, de-escalation methods, trauma-informed care, and other evidence-based practices
Promote professional development opportunities for team members, encouraging skills growth and expanding knowledge related to behavioral health crisis management


Program Management & Quality Improvement


Ensures compliance with NM rules and regulations for Mobile Crisis services.
Assist in the ongoing development and refinement of mobile crisis protocols, ensuring the program operates with the highest clinical standards and in compliance with regulations
Participate in the evaluation and continuous quality improvement efforts to enhance the effectiveness of the mobile crisis program
Collect, review, and document data related to mobile crisis interventions, including client outcomes, service utilization, and response times, to support program assessments and improvements
Maintain accurate, timely and confidential documentation in accordance with HIPAA and program requirements
Performs other related duties as assigned.

QualificationsEducation and Experience:

Education:

Master’s or Doctorate degree in Psychology, Counseling, Social Work, or a related field.


Licensure: Must hold a current and valid clinical license (LCSW, LMFT, LPCC, or equivalent) in the state of New Mexico or ability to obtain licensure.


Experience:


Minimum 5 years of clinical experience in mental health services, including at least 3 years in a supervisory or management role preferred
Extensive experience in crisis intervention, de-escalation techniques, and trauma-informed care
Experience working with community resources, hospitals, and emergency services


Skills:


Strong leadership and team-building skills
Excellent communication, collaboration, and problem-solving abilities
Ability to work effectively in high-stress, fast-paced environments
Strong organizational and administrative skills