Intoxicated Driver Program (IDP) Assessor

IMPACT, a non-profit organization, offers a competitive pay and full benefits package for a fulltime, hybrid IDP Assessor.

Since 1960, IMPACT has been serving Southeastern Wisconsin, helping people take the first step toward changing their life, for good. We assess and guide those experiencing personal crisis toward resources to achieve stability; and collaborate with community partners to foster system improvement.

Our role is critical. Critical conditions. Critical connections. Critical change.

We believe that the services we provide are enhanced when various groups of people with unique ideas come together. Applicants whose work incorporates a global perspective and a demonstrated commitment to various issues in human services are particularly encouraged to apply.

Position Summary:

As part of the IMPACT Substance Use Disorder (SUD) Program, the Intoxicated Driver Program (IDP) Assessor provides in-person and telephonic contact with clients, assesses their needs and provides recommendations for an appropriate referral to community resources. The IDP Assessor is also responsible for documentation and some case management services to ensure high-quality customer service and enhance the client's opportunity for success. 

Principle Responsibilities:

• Conduct in-person and telephonic IDP assessments.
• Ensure client data is logged accurately and in a timely manner in the system
• Complete 6 hours of continuing education in topics recommended in DHS 62.
• Provide recommendations and referrals to the appropriate community resources.
• Complete paperwork with-in required time frame
• Provide case management services as appropriate.
• Maintain accurate and timely documentation records.
• Attend all Assessment and Referral department meetings.
• Attend agency meetings and complete trainings, as assigned.
• Ensures that IMPACT is compliant with applicable federal, state, and local laws ensuring client confidentiality.
• Maintain continuing education hours for the Wisconsin Department of Regulation.
• Actively participate in and support the organization's initiatives.

Abilities/Skills:

• Excellent customer service skills, both internal and external.
• Contribute to working effectively in a team-oriented environment.
• Effective written and verbal communication skills.
• Good listening skills and an ability to demonstrate empathy.
• Self-motivated.
• Good judgment, problem-solving, and decision-making skills.
• Solid knowledge of chemical dependency issues and recovery basics.
• Ability to learn and navigate electronic databases for the purpose of tracking client data

Qualifications:

1. Bachelor's Degree in Social Work or Psychology. Eligibility for DHS exemption may substitute
2. SAC License preferred
3. Spanish Bilingual preferred
4. At least one year of experience in SUD field required
5. IDPAT-IT required within 1-2 months of hire
6. IDP-AT required within 12 months of hire
7. Computer software expertise: Word, Excel; Ability to learn new software systems
8. Must meet eligibility requirements for DOT system access
9. Reside in the State of Wisconsin

Benefits (eligible on the 1st of the month, following 30 days of employment):

• Health insurance, Dental and Vision
• Flexible Spending - Employees can make pre-tax payroll deductions for medical and childcare expenses.
• Free Long Term Disability
• Free Life & AD&D
• Employee Assistance Program (EAP) - Offers 24/7 resources to employee and family for personal, financial, emotional, legal issues. No cost to the employee
• AFLAC - IMPACT offers supplemental insurance on an employee voluntary contribution basis.
• 401(K) Plan - Eligibility is six (6) months of service and 500 hours.
• Paid Time Off (PTO) begins accruing with the first day of work. This time can be used after the initial 90-days.
• IMPACT observes (11) Holidays - New Year's Day, Dr Martin Luther King Jr Day, Memorial Day, Juneteenth Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day and New Year's Eve.

IMPACT IS AN EQUAL OPPORTUNITY EMPLOYER