Integrated Services Coordinator - BHS

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Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer.  If disability related accommodations are needed, please email fmla@milwaukeecountywi.gov. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration. 
 

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Integrated Services Coordinator

Behavioral Health Services

Salary Pay Range: $79,268.80 - $118,913.60

Closing Date:10/23/2026 or upon receipt of the first 50 applications

Job Summary: The Integrated Service Coordinator will oversee a designated portion of the Community Access to Recovery Services provider network.  This includes assisting with access, quality, intake and referral to the CARS substance use programming; research/development of programs to serve individuals with co-occurring disorders, facilitating operations meetings with providers, and providing oversight and management of contracted services.

Essential Responsibilities: 

• Assist with recruitment and contracting of providers for CARS substance use programs. Serve as the primary point of contact for network of providers. Facilitate operations meetings with provider agencies. Onboard and provide Technical Assistance to agencies as needed.
• Conduct audits and program evaluation, ensure adherence to grant and statutory expectations, and participate in quality oversight of contracted agencies. Promote and implement continuous quality improvement projects for the CARS substance use network as needed. 
• Work with CARS team to research, develop and implement evidence-based practices for individuals living with substance use issues or co-occurring disorders.
• Working with the BHS Research & Evaluation Team, implementing mechanisms of measuring customer satisfaction routinely and reviewing with contract agencies, identifying and addressing opportunities for improvement.
• Conduct outreach to promote program enrollment, offer presentations to interested stakeholders, and maintain positive working relationships with key contacts both locally and at the State of Wisconsin.
• Maintain and update policies and procedures for CARS substance use network.  Develop new policies and procedures as needed to ensure a well-run and high-quality system of care.
• In collaboration with the Integrated Services Manager, provide support to the CARS SUD team to ensure that authorizations, audits, and provider support are attended to in a timely and accurate fashion. 

Minimum Requirements:

• Current resident of Wisconsin.
• Possession of a valid Wisconsin Driver’s License, able to be maintained throughout employment.
• Possession of a bachelor’s degree or higher in Psychology, Social Work, Nursing, or Human Services.
• At least three (3) years of experience in Psychology, Social Work, Nursing or Human Services.
• At least 1 year of supervisory experience in Behavioral health program oversight

• Willing and able to travel up to 25% of the time in this role.

NOTE:  This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.