Intake Coordinator I

SUMMARY

The Intake Coordinator is part of a multidisciplinary clinical team, conducting phone and face-to-face screenings and intakes on-site, off-site, and via telehealth for veterans, guardsman, active-duty, and their families. The Intake Coordinator will work with the team for case assignments, consultations, and care coordination.  

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Conducts initial intake assessments with clients. 
• Provides support to clients with completing initial consent forms and releases as required 
• Provides warm hand-offs for clients needing external referrals
• Coordinates case assignments with multi-disciplinary team  
• Thoroughly and efficiently completes documentation within required timeline of 48 hours of intervention/communication
• Collaborates with clinical team and participates in multidisciplinary team meetings
• Provides crisis management support to clients and the team as needed
• Provides services in-person and via telehealth platform, as required
• Performs other duties as required

QUALIFICATIONS

• Master’s degree in social work, Sociology, Psychology or related field is required; Oklahoma Licensure or Candidate for Licensure for one of the following is preferred:
  • Licensed Professional Counselor (LPC)
  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Clinical Social Worker (LCSW)
  • Licensed Alcohol and Drug Counselor (LADC/MH)
• At least one year of experience providing intake coordination and/or case management services; experience working with a military or veteran population is preferred
• Knowledge of military connected and veterans service organizations and resources
• Ability to think analytically and evaluate the impact of case assignments
• Excellent written and oral communication skills
• Highly organized, detail oriented, and reliable
• Works effectively in and contributes to a healthy team environment
• Proficient in use of technology to perform duties
• Displays appropriate understanding of and adherence to policies and procedures and organizational hierarchy
• Ability to set priorities and evaluate and create solutions to work related problems
• Must have a valid driver’s licenses and reliable transportation

PHYSICAL REQUIREMENTS

• Must have the ability to stand or sit for long periods of time
• Must have the ability to lift, push, or pull a minimum of 25 pounds
• Ability to travel approximately 750% of the time
• Ability to use telephone, PC, fax machine, copy machine, and printer

HOW WE TAKE CARE OF YOU!

• We pay a generous portion of your Health Insurance
• Low-cost Dental and Vision Insurance
• Retirement Plan with employer contributions equal to 5% of annual salary
• Student Loan Repayment Options
• No Cost Employee Assistance Plan
• 3 Weeks Paid Time-Off (increases annually between years 2-10)
• 9 Paid Holidays
• 1 Floating Holiday to use at your discretion.
• 4 Rest and Relaxation Days
• 3 days of Education Leave
• 4 hours of Volunteer Leave
• Eligible for Pay Increases and Bonuses Annually
• Employer Paid Long-Term Disability and Life Insurance

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Red Rock Behavioral Health Services does not discriminate based on race, color, national origin, religion, gender, gender identity, age, marital/familial status, sexual orientation, or disability.