Intake Coordinator

INTAKE COORDINATOR

Castle Partial Program
113 Hospital Drive Willingboro, NJ 08046
Population: Children & Adolescents
Monday through Friday 8A-4P (flexibility required as needed)
Starting at $48,000 ($23 per hour)

MUST have:
A bachelor’s degree in psychology, social work or related field.
At least one year experience in the provision of children’s mental health services.

This Intake Coordinator will join Castle-Willingboro PHP's steady growth and expansion.

Benefits:
• 401(k)
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Tuition reimbursement
• Employee discounts on gym memberships, cell phone packages, hotels, rental cars, computers, amusement parks, theater tickets, and more!

Responsibilities

• Serves as the first contact for new referrals.
• Helps to maintain a stable census throughout the program through coordination with members of the treatment team.
• Coordinate caseloads of clinicians by scheduling intakes and tracking discharge dates.
• Responsible for screening new referrals for possible admission to the program.
• Acts as a liaison between referral sources, the patient and family and the program.  Follow-up with referral sources regarding intake cancellations/no shows and to give updates on waiting list.
• Complete discharge follow-up phone calls.
• Assist families in completing behavior rating scale prior to intake appointment.
• Assist therapists in case management duties such as scheduling patient appointments, requesting documentation, etc.
• Complete yearly certification in Handle With Care behavior management system.
• Act as a community liaison for the program attending events, open houses, provider forums, etc.
• Assist in tracking referral and discharge statistics.
• Active participation in coordination of special program events (e.g. Open House, Art Show).
• Flexibility to offer support to the daily schedule when needed including:
• Provides direct care and management of patient population. 
• Maintains a safe and therapeutic environment for all patients. 
• Facilitates therapeutic groups that address specific identified treatment issues and reinforces the patient’s treatment plan. 
• Provides observational feedback within the multidisciplinary team context.
• Accurately records daily patient progress in the medical record as well as completing other required paperwork. 
• Rides along with the van driver to transport patients to and from program.

 Qualifications

• Bachelor’s degree in psychology, social work or related field.
• 1 year experience in the provision of children’s mental health services.
• Excellent interpersonal skills.
• Familiarity with community mental health resources.
• Excellent organizational and time management skills.
• Ability to accept supervision and guidance.
• Demonstrate ability to work independently.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

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