Housing Case Manager

At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values People, Culture and Growth are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment.

JOB SUMMARY

Work with community organizations, government agencies and property owners to secure living arrangements, negotiate rents, deposits, and move-in terms on behalf of clients. Manage lease agreements for short-term, transitional, and permanent housing.

RESPONSIBILITIES

Reasonable accommodation may be made for individuals with disabilities to perform essential job functions.

• Conduct weekly housing inspection, follow reporting requirements, and work with clients to remediate issues.

• Provide case consultation, crisis intervention, discharge placement, and targeted case management services to assist clients in meeting basic needs and housing needs.

• Complete accurate and timely documentation as contractually required and meet minimum requirements for direct billable client services.

• Locate housing opportunities to meet short-term, transitional, and permanent housing needs and manage lease agreements.

• Prepare subsidy applications, maintain client housing files, and ensure rent calculations are accurate.

• Assist in monthly tenant rent collection, transport clients to housing locations and help them secure required documents for housing placement.

• Conduct housing screenings and assessments utilizing the coordinated entry system required.

• Shift coverage including part of the on-call team.

• Provide field-based services as required by program and client need.

• Maintain confidentiality of client’s care.

• Participate in scheduled program meetings.

• Other relevant duties as assigned.

QUALIFICATIONS

• Bachelor’s degree and 1 year experience or associate degree and 3 years' experience or 5 years' relevant experience. Verify this is required.

• High School Diploma or GED required.

• Valid CA driver’s license and current auto insurance per contract requirements required.

• Knowledge of housing needs of individuals with behavioral health needs preferred.

• Cultural competency understanding required.

• Bilingual preferred.

• Knowledge of Microsoft Office and EHR software preferred.

PHYSICAL REQUIREMENTS

These physical demands represent what must be met to successfully perform the essential functions of this position. As mentioned above, reasonable accommodation may be made for qualified disabilities.

☒ Seeing ☒ Hearing ☒ Speaking

☒ Stooping/Bending ☒ Working in cramped spaces ☒ Moving around facility

☒ Moving between offices/clients ☒ Driving ☐ Climbing

☒ Lifting/carrying heavy items ☒ Pushing/pulling/dragging items ☒ Standing for long periods

☐ Working outside/underground ☒ Using hands/fingers ☒ Sitting for long periods

I can perform the above functions:

☐ Without accommodation ☐ With accommodation. If so, please specify:

OTHER DUTIES

This job description isn’t a comprehensive list of activities, duties or responsibilities required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Employee signature constitutes an understanding of the job requirements, essential functions, and duties.

TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions.