Job Description:

Housing Case Manager

Location: Hannibal, MO

Company: Centerstone
Department: Housing Services
Employment Type: Full-Time

Make a Difference Through Housing Stability

Are you passionate about helping individuals and families overcome barriers to housing and achieve long-term stability? As a Housing Case Manager, you'll play a vital role in supporting people experiencing homelessness and housing insecurity through a Housing First, harm reduction, and low-barrier service approach.

In this role, you'll work closely with community partners, landlords, and local service providers to connect individuals and families with housing opportunities, essential resources, and ongoing support. You'll help create pathways to stable housing while empowering clients to achieve greater independence and well-being.

Position Perks & Benefits:

• 29 Days of PTO

• Eligibility for HRSA Loan Repayment (subject to requirements)

• Comprehensive benefits package: health, dental, vision, retirement, life insurance & more

• Competitive 403(b) Retirement Savings Plan – up to 5% match

• Company-paid basic life insurance

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

What You'll Do

• Provide case management services to individuals and families experiencing homelessness or housing instability.
• Implement Housing First, harm reduction, and low-barrier service models to support client success.
• Participate in Coordinated Entry and Case Conferencing meetings to identify housing solutions and coordinate care.
• Assist clients with locating and securing safe, affordable housing.
• Support households in transitioning to permanent housing and maintaining housing stability.
• Connect clients with community resources, benefits, healthcare, employment services, and other support systems.
• Refer and transport clients to community services and appointments as needed.
• Build and maintain positive relationships with local landlords and housing providers.
• Ensure compliance with housing grant requirements and program guidelines.
• Accurately document client interactions, outcomes, and required data in a timely manner.
• Serve as a knowledgeable resource for clients, colleagues, and community partners on housing-related services and resources.
• Provide support to tenants residing in Low-Income Housing Tax Credit (LIHTC) properties.

What You'll Bring

• Compassion for serving vulnerable populations and a commitment to person-centered care.
• Strong communication, relationship-building, and problem-solving skills.
• Ability to work independently while collaborating effectively with community partners and multidisciplinary teams.
• Excellent organizational and time-management skills with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Cultural humility, adaptability, and a commitment to serving diverse populations.
• Knowledge of community resources, housing programs, and social service systems preferred.
• Ability to maintain confidentiality and exercise sound professional judgment.

Education & Experience

Candidates must meet one of the following qualifications:

• Bachelor's degree in Social Work, Psychology, Sociology, Human Services, or a related field and experience providing case management services, preferably in housing or social services;

Employment Requirements

• Valid driver's license.
• Acceptable driving record.
• Current automobile insurance.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.